Experienced Full Stack Data Entry Clerk – Customer Support and Administrative Operations

Remote Full-time
At arenaflex, we're on a mission to revolutionize the way businesses interact with their customers. As a key member of our team, you'll play a vital role in providing exceptional support to our clients, ensuring their needs are met, and exceeding their expectations. If you're a highly organized, detail-oriented, and customer-focused individual with a passion for data entry and administrative work, we want to hear from you! Job Summary: As an Experienced Full Stack Data Entry Clerk at arenaflex, you'll be responsible for providing top-notch support to our clients, managing customer interactions, and performing various administrative tasks.You'll be the first point of contact for our clients, responding to their inquiries, and resolving their issues in a timely and professional manner. Your exceptional communication skills, attention to detail, and ability to multitask will make you an invaluable asset to our team. Key Responsibilities: * Place outbound customer contacts, follow-up emails to customers, and respond to basic inquiries * Update and maintain customer call data source, including improving and following up on customer support logs and all customer profiles * Manage support; profile page creation/updating * Filing, data entry, and document production * Create and update customer service issue tickets * Support in the preparation of all correspondence associated with the customer support process and manage unique management ventures, including overflow work from teams, such as word-processing, data entry, and internet research jobs * Manage the business's lobby area: Greet and direct all visitors, merchants, clients, job applicants, and customers.Straight and seat all visitors to their appointed offices and conference room and alert staff members of their arrival/appointment * General office roles include but are not limited to submitting, data entry, spreadsheet/report maintenance, mailings, and task work * Responsible for checking stock products EssentialQualifications: * Work Remotely * MS Office Suite proficient * Outstanding oral and written communication skills * Proven ability to follow guidelines and company policies to perform critical work functions * Demonstrated analytical capabilities * Energetic and focused with the skills to multitask and prioritize requests * Higher interest to detail and sturdy organizational skills are required * Problem-solving capacities; lively, centered, and capable to multitask * Ability to partner with minimum oversight and solve internal concerns PreferredQualifications: * Experience in customer support or administrative roles * Familiarity with CRM software and data entry systems * Strong problem-solving and analytical skills * Ability to work in a fast-paced environment with multiple priorities * Excellent time management and organizational skills * Strong communication and interpersonal skills Skills and Competencies: * Excellent communication and interpersonal skills * Strong analytical and problem-solving skills * Ability to multitask and prioritize requests * High level of organizational skills and attention to detail * Proficient in MS Office Suite, including Word, Excel, and Outlook * Ability to work independently with minimal oversight * Strong customer service skills and ability to resolve issues in a timely and professional mannerCareer Growth Opportunities and LearningBenefits: At arenaflex, we believe in investing in our employees' growth and development.As a Full Stack Data Entry Clerk, you'll have the opportunity to: * Develop your skills and expertise in customer support and administrative operations * Work with a dynamic and supportive team to achieve common goals * Participate in ongoing training and professional development programs * Take on new challenges and responsibilities as you grow and develop in your role * Enjoy a competitive salary and benefits package, including health insurance, paid time off, and retirement savings plan Work Environment and Company Culture: At arenaflex, we're committed to creating a positive and inclusive work environment that supports the well-being and success of our employees.Our company culture is built on the following values: * Respect and empathy for all employees and customers * Open communication and transparency * Continuous learning and professional development * Collaboration and teamwork * Innovation and creativityCompensation, Perks, andBenefits: We offer a competitive salary and benefits package, including: * Health insurance * Paid time off * Retirement savings plan * Flexible work arrangements, including remote work options * Professional development opportunities * Recognition and rewards for outstanding performance : If you're a motivated and customer-focused individual with a passion for data entry and administrative work, we want to hear from you!Please apply including your resume and cover letter, to. We can't wait to hear from you and explore how you can contribute to our team's success! Equal Employment Opportunity: arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity.
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