Experienced Full Stack Data Analyst – Onboard Product Development and Operations
About Sun Country Airlines
Sun Country Airlines is a leading private airline company that offers a unique blend of comfort, convenience, and affordability to its passengers. With a strong commitment to customer satisfaction, the company has established itself as a trusted name in the aviation industry. As a remote data analyst, you will play a vital role in shaping the company's onboard product development and operations, ensuring that every passenger has an exceptional experience.
Job Summary
The Analyst, Onboard & Leisure Product is a key position that requires a highly analytical and operational individual to contribute to the company's product development, reporting, and operational support. This role will be responsible for providing analytical and operational support for onboard product tasks, including the enhancement of contemporary experience products (hotels, tour insurance, on-board products) and the layout and implementation of new products. The successful candidate will be the subject matter expert for onboard product applications and tasks, control of Sun Country's in-flight menu, entertainment, and product applications.
Key Responsibilities
Contribute to product development, reporting, and operational support
Provide analytical and operational support for onboard product tasks
Enhance contemporary experience products (hotels, tour insurance, on-board products)
Layout and implementation of new products
Control of Sun Country's in-flight menu, entertainment, and product applications
Develop and maintain strong relationships with stakeholders, including senior management, flight crews, and vendors
Collaborate with cross-functional teams to drive business growth and improve operational efficiency
Develop and implement data-driven solutions to improve onboard product offerings and customer experience
Stay up-to-date with industry trends and best practices to ensure Sun Country remains competitive
Essential Qualifications
To be successful in this role, you will need to possess the following essential qualifications:
Bachelor's degree in a relevant field, such as business, marketing, or operations management
At least 1 year of experience in product, operations, or application control
Excellent analytical and problem-solving skills, with the ability to develop innovative solutions
Strong attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects
Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders
Ability to work in a fast-paced environment, with a strong focus on customer satisfaction
Strong technical skills, with proficiency in Excel and experience with Python or R a plus
Preferred Qualifications
In addition to the essential qualifications, the following preferred qualifications would be beneficial:
Onboard experience, either as a flight attendant or working closely with flight crews at the operations side
Experience in the airline or hospitality industry
Strong knowledge of data analysis and reporting tools, such as SQL and Tableau
Experience with project management methodologies, such as Agile or Scrum
Work Environment
This role operates in a professional workplace environment, with access to standard office equipment, including computers, telephones, photocopiers, and filing cabinets.
Benefits
Sun Country Airlines offers a comprehensive benefits package, including:
Paid Time Off: Vacation and sick time accruals based on length of service
401k Plan: Company match
Travel Privileges: Experience and experience destination tours with low-cost travel options for you and your family members
Insurance: Competitive pricing and options available to eligible employees and dependents
AAP/EEO Statement
Sun Country Airlines is an equal opportunity employer, committed to providing a diverse and inclusive work environment. We welcome applications from all qualified candidates, regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other protected characteristic under federal, state, or local law.
Other Duties
Please note that this job description is not designed to cover or include a complete list of duties, responsibilities, or obligations that may be required of the employee for this role. Duties, responsibilities, and obligations may change at any time without notice.
How to Apply
If you are a motivated and analytical individual with a passion for product development and operations, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application.
Apply Now
Sun Country Airlines is a leading private airline company that offers a unique blend of comfort, convenience, and affordability to its passengers. With a strong commitment to customer satisfaction, the company has established itself as a trusted name in the aviation industry. As a remote data analyst, you will play a vital role in shaping the company's onboard product development and operations, ensuring that every passenger has an exceptional experience.
Job Summary
The Analyst, Onboard & Leisure Product is a key position that requires a highly analytical and operational individual to contribute to the company's product development, reporting, and operational support. This role will be responsible for providing analytical and operational support for onboard product tasks, including the enhancement of contemporary experience products (hotels, tour insurance, on-board products) and the layout and implementation of new products. The successful candidate will be the subject matter expert for onboard product applications and tasks, control of Sun Country's in-flight menu, entertainment, and product applications.
Key Responsibilities
Contribute to product development, reporting, and operational support
Provide analytical and operational support for onboard product tasks
Enhance contemporary experience products (hotels, tour insurance, on-board products)
Layout and implementation of new products
Control of Sun Country's in-flight menu, entertainment, and product applications
Develop and maintain strong relationships with stakeholders, including senior management, flight crews, and vendors
Collaborate with cross-functional teams to drive business growth and improve operational efficiency
Develop and implement data-driven solutions to improve onboard product offerings and customer experience
Stay up-to-date with industry trends and best practices to ensure Sun Country remains competitive
Essential Qualifications
To be successful in this role, you will need to possess the following essential qualifications:
Bachelor's degree in a relevant field, such as business, marketing, or operations management
At least 1 year of experience in product, operations, or application control
Excellent analytical and problem-solving skills, with the ability to develop innovative solutions
Strong attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects
Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders
Ability to work in a fast-paced environment, with a strong focus on customer satisfaction
Strong technical skills, with proficiency in Excel and experience with Python or R a plus
Preferred Qualifications
In addition to the essential qualifications, the following preferred qualifications would be beneficial:
Onboard experience, either as a flight attendant or working closely with flight crews at the operations side
Experience in the airline or hospitality industry
Strong knowledge of data analysis and reporting tools, such as SQL and Tableau
Experience with project management methodologies, such as Agile or Scrum
Work Environment
This role operates in a professional workplace environment, with access to standard office equipment, including computers, telephones, photocopiers, and filing cabinets.
Benefits
Sun Country Airlines offers a comprehensive benefits package, including:
Paid Time Off: Vacation and sick time accruals based on length of service
401k Plan: Company match
Travel Privileges: Experience and experience destination tours with low-cost travel options for you and your family members
Insurance: Competitive pricing and options available to eligible employees and dependents
AAP/EEO Statement
Sun Country Airlines is an equal opportunity employer, committed to providing a diverse and inclusive work environment. We welcome applications from all qualified candidates, regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other protected characteristic under federal, state, or local law.
Other Duties
Please note that this job description is not designed to cover or include a complete list of duties, responsibilities, or obligations that may be required of the employee for this role. Duties, responsibilities, and obligations may change at any time without notice.
How to Apply
If you are a motivated and analytical individual with a passion for product development and operations, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application.
Apply Now