**Experienced Full Stack Customer Support Consultant – Crypto and Multilingual Environment**
Are you passionate about the world of tech and looking for a challenging yet rewarding career opportunity? Do you have a knack for providing exceptional customer support and building long-lasting relationships with clients? Look no further! arenaflex is seeking an experienced Full Stack Customer Support Consultant to join our team and thrive in a multicultural and multilingual environment. **Unlock Your Potential with arenaflex** At arenaflex, we believe in empowering our team members to reach their full potential. Our People First management approach focuses on fostering a positive and inclusive work environment that encourages growth, learning, and self-development. As a Customer Support Consultant, you will have the opportunity to master new skills, achieve challenging goals, and work with cutting-edge technology. **What You Will Do** As a Customer Support Consultant, you will be responsible for providing exceptional customer support via chats and emails, building positive and long-lasting relationships with customers, and meeting team KPIs. You will also be expected to: * Provide secure and timely support to customers, handling sensitive information with care * Stay up-to-date with the latest customer happiness practices and industry trends * Maintain working knowledge of arenaflex's client products and services * Communicate effectively with developers and other departments of various IT companies * Collaborate with the team to achieve shared goals and objectives **What You Need to Succeed in This Role** To be successful in this role, you will need to possess the following qualifications and skills: * Native Spanish and English upper intermediate (B2 level) language proficiency * At least 6 months of experience in a customer support role * Experience with live chats and emails * Personal or professional experience with crypto or stock exchange * Analytical and research skills * Positive and responsible attitude * Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) **A Great Plus** While not required, experience with CRM systems, Salesforce, or Zendesk would be a great asset in this role. **Benefits and Perks** As a Customer Support Consultant at arenaflex, you can expect to enjoy the following benefits and perks: * Flexible schedule * Opportunity to work fully remotely * Inclusive international environment * Compensation in USD * Good bonuses for referring friends * Paid intensive training and probation * Work-life balance * Responsive management interested in your growth and long-lasting cooperation * Greenhouse conditions for self-development **Who We Are** arenaflex is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. **Join Our Team** We welcome people with various backgrounds and experiences. If you're passionate about customer support and looking for a challenging yet rewarding career opportunity, send your CV in English, pointing out your outstanding skills! Visit our website: www.arenaflex.com **DISCLAIMER** We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. Originally posted on Himalayas Apply for this job