**Experienced Full Stack Customer Engineer – Dynamics CRM – Remote Opportunity at arenaflex**

At arenaflex, we're a Human-centered, Tech-powered, Intelligence-fueled company that creates game-changing solutions across the enterprise. We're trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents. Our game-changers challenge conventions, deliver outcomes unimagined, and create experiences that go beyond WOW. If you're a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We're looking for an Experienced Full Stack Customer Engineer – Dynamics CRM to join our Concentrix Catalyst team. As a Customer Engineer, you'll work with the engine that powers the experience design and engineering capabilities at arenaflex. You'll be surrounded by the best in the world, providing market-leading technology and insights to modernize and simplify the customer experience. **Job Description:** We're a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career. **About the Role:** As an Experienced Full Stack Customer Engineer – Dynamics CRM, you'll play a key role as a trusted advisor to enterprise-level customers and their partners as they design, develop, deploy, and optimize Dynamics CRM implementations and migrate and modernize to Dynamics 365 Customer Engagement Online (D365 CE). You'll establish yourself as a trusted advisor with key stakeholders at assigned customers, develop and execute on a service delivery plan, and work collaboratively with team members to contribute to their success in supporting their customers. **Responsibilities:** * Establish yourself as a trusted advisor with key stakeholders at assigned customers * Develop and execute on a service delivery plan, leveraging repeatable services to educate the customer and assess their implementation to proactively ensure best practice execution and success * Work collaboratively with team members to contribute to their success in supporting their customers and leverage their expertise in support of your customers * Deliver technical training and assist with enhancing the quality of training material by providing feedback on needed improvements to existing training and new training content to be developed * Engage in transactional requests to troubleshoot customer issues, provide education, and mitigate technical blockers **Required Qualifications:** * General Fluency in English to include effective communication skills to identify, engage, and interact with key stakeholders * Proficiency in delivering technical training * Consulting and customer-facing role experience * Excellent problem-solving and troubleshooting skills * Ability to work collaboratively in a team environment * Deep technical acumen combined with a curiosity to continue learning * Excitement for modern engineering tools and practices * Dynamics CRM Enterprise level support and administration focused specifically with: + CRM infrastructure installation and configuration + CRM deployment configuration + CRM customization and configuration (Data model, forms, views, JavaScript, C# .NET, plugins, workflows) + CRM integration + CRM performance and tuning optimization * Dynamics CRM Cloud Migration Knowledge in CRM 2015+ build versions and upgrade experience * Architectural experience for Dynamics CRM on-premises * Strong understanding of business application performance tuning which includes an understanding of SQL, IIS (Internet Information Services), Networking, and client-side troubleshooting * Environment health assessment experience * Data recovery planning * Dynamics 365 Customer Engagement Online and Power Platform Up to date product knowledge in Dynamics 365 for Sales and familiarity with the other modules * Dynamics 365 Customer Service * Dynamics 365 Field Service * Dynamics 365 Customer Insights - Journeys * Up to date knowledge on the foundational technologies for Dynamics 365 and the Power Platform + Dataverse + Power Apps + Power Automate + Power Platform admin center * Administration experience * Customization and Integration experience * Application Lifecycle Management experience **Desired Qualifications:** * Fluency in French and/or Spanish * Experience authoring technical training for Dynamics 365 * Customer Engagement Online and Power Platform * Power Platform governance and center of excellence experience * Advanced Microsoft certifications * Experience with Dynamics 365 Customer Insights * Data Experience with Dynamics 365 Project Operations **Compensation and Benefits:** The base salary range for this position is $91,457- $137,186, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays. **Why arenaflex?** At arenaflex, we're committed to creating a work environment that's inclusive, diverse, and supportive. We believe in the power of collaboration and innovation, and we're always looking for talented individuals who share our vision. If you're passionate about technology, customer experience, and making a difference, we want to hear from you! **How to Apply:** If you're ready to take your career to the next level, apply now! We're excited to review your application and discuss this opportunity further. **Equal Opportunity Employer:** arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: * English * Spanish To request a reasonable accommodation, please click here. If you wish to review the Affirmative Action Plan, please click here. Apply for this job