**Experienced Full Stack Crisis Chat/Text Licensed Supervisor (LPC, LCSW, LMFT) – Crisis Intervention and Support Services**
At arenaflex, we are committed to providing exceptional crisis intervention and support services to our community. As a leading provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder, and intellectual and developmental disabilities. We are seeking an experienced and compassionate Licensed Supervisor to join our team and lead our crisis hotline services.
**Job Summary:**
The Crisis Hotline is the first point of contact and representation of arenaflex by phone to the public, clients, community, and providers. Calls, texts, and chats coming into arenaflex's main crisis number and 988 National Suicide Crisis Lifeline are answered by Qualified Mental Health Professionals (QMHP's) 24/7, including holidays. As a Licensed Supervisor, you will provide direct clinical support to clinicians, administrative and personnel support, review chats and texts, assist with training, and provide on-call clinical support to staff as needed.
**Key Responsibilities:**
* Provide direct clinical support to clinicians answering calls, chats, and texts, including crisis intervention services and risk assessments.
* Provide administrative and personnel support to clinicians, including reviewing chats and texts and documenting front-line clinicians' work.
* Assist with training as needed to ensure that clinicians are equipped to provide high-quality crisis intervention services.
* Provide on-call clinical support to staff as needed, ensuring that clinicians have the support they need to provide effective crisis intervention services.
* Answer calls, chats, and texts as needed, providing crisis intervention services and risk assessments.
* Work closely with a multitude of community partners, including but not limited to APD, TCSO, medical facilities, and schools.
**Work Environment and Culture:**
At arenaflex, we strive to maintain a diverse workforce and a trauma-sensitive workplace. We are committed to fostering an open, inclusive, and supportive environment that welcomes and embraces diversity in all forms. Our employees are expected to maintain a trauma-sensitive workplace, embracing trauma-sensitive and informed practices, and fostering a supportive and welcoming environment of care.
**Education and Qualifications:**
* Graduated from an accredited college or university with a Master's degree with a major specialization in Human/Behavioral/Social Services or a related field.
* Current and valid driver's license and a clean driving record.
* Licensed Practitioner of the Healing Arts (LPHA), LPC, LCSW, Licensed Psychologist, or LMFT.
**Preferred Qualifications:**
* Bilingual.
* Crisis, customer service experience.
**Work Schedule:**
* Full-time position with a regular, predictable attendance requirement.
* Work hours: 9:00 PM - 7:00 AM.
* Workdays: Wednesday - Saturday.
**Compensation and Benefits:**
* Salary: $75,012.08 - $95,632.16 annually based on years of licensure, plus an additional 10% crisis stipend.
* Comprehensive benefits package, including medical, dental, and vision insurance, retirement plan, and paid time off.
* Opportunities for career growth and professional development.
**Why Join Us:**
At arenaflex, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder, and intellectual and developmental disabilities. We are committed to providing exceptional crisis intervention and support services to our community. By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve.
**Equal Employment Opportunity:**
arenaflex is an equal opportunity employer and welcomes all qualified applicants, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex, or age.
**How to Apply:**
If you are a compassionate and experienced Licensed Supervisor looking for a rewarding career in crisis intervention and support services, please apply to this position. We look forward to hearing from you!
Apply Now
Apply Now
**Job Summary:**
The Crisis Hotline is the first point of contact and representation of arenaflex by phone to the public, clients, community, and providers. Calls, texts, and chats coming into arenaflex's main crisis number and 988 National Suicide Crisis Lifeline are answered by Qualified Mental Health Professionals (QMHP's) 24/7, including holidays. As a Licensed Supervisor, you will provide direct clinical support to clinicians, administrative and personnel support, review chats and texts, assist with training, and provide on-call clinical support to staff as needed.
**Key Responsibilities:**
* Provide direct clinical support to clinicians answering calls, chats, and texts, including crisis intervention services and risk assessments.
* Provide administrative and personnel support to clinicians, including reviewing chats and texts and documenting front-line clinicians' work.
* Assist with training as needed to ensure that clinicians are equipped to provide high-quality crisis intervention services.
* Provide on-call clinical support to staff as needed, ensuring that clinicians have the support they need to provide effective crisis intervention services.
* Answer calls, chats, and texts as needed, providing crisis intervention services and risk assessments.
* Work closely with a multitude of community partners, including but not limited to APD, TCSO, medical facilities, and schools.
**Work Environment and Culture:**
At arenaflex, we strive to maintain a diverse workforce and a trauma-sensitive workplace. We are committed to fostering an open, inclusive, and supportive environment that welcomes and embraces diversity in all forms. Our employees are expected to maintain a trauma-sensitive workplace, embracing trauma-sensitive and informed practices, and fostering a supportive and welcoming environment of care.
**Education and Qualifications:**
* Graduated from an accredited college or university with a Master's degree with a major specialization in Human/Behavioral/Social Services or a related field.
* Current and valid driver's license and a clean driving record.
* Licensed Practitioner of the Healing Arts (LPHA), LPC, LCSW, Licensed Psychologist, or LMFT.
**Preferred Qualifications:**
* Bilingual.
* Crisis, customer service experience.
**Work Schedule:**
* Full-time position with a regular, predictable attendance requirement.
* Work hours: 9:00 PM - 7:00 AM.
* Workdays: Wednesday - Saturday.
**Compensation and Benefits:**
* Salary: $75,012.08 - $95,632.16 annually based on years of licensure, plus an additional 10% crisis stipend.
* Comprehensive benefits package, including medical, dental, and vision insurance, retirement plan, and paid time off.
* Opportunities for career growth and professional development.
**Why Join Us:**
At arenaflex, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder, and intellectual and developmental disabilities. We are committed to providing exceptional crisis intervention and support services to our community. By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve.
**Equal Employment Opportunity:**
arenaflex is an equal opportunity employer and welcomes all qualified applicants, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex, or age.
**How to Apply:**
If you are a compassionate and experienced Licensed Supervisor looking for a rewarding career in crisis intervention and support services, please apply to this position. We look forward to hearing from you!
Apply Now
Apply Now