**Experienced Full Stack AWS Connect - Lex / Chat Developer – Web & Cloud Application Development**
Join arenaflex, a leading innovator in the field of cloud-based contact center solutions, as we seek an experienced Full Stack AWS Connect - Lex / Chat Developer to join our team in Saint Louis, MO. As a key member of our development team, you will play a crucial role in designing, developing, and delivering cutting-edge solutions for our clients using AWS Connect, Lex, and other cutting-edge technologies.
**About arenaflex**
arenaflex is a forward-thinking company that is revolutionizing the way businesses interact with their customers. Our mission is to provide innovative, cloud-based solutions that enable our clients to deliver exceptional customer experiences. With a strong focus on innovation, collaboration, and customer satisfaction, we are committed to making a positive impact in the lives of our clients and their customers.
**Job Description**
We are seeking an experienced Full Stack AWS Connect - Lex / Chat Developer to join our team in Saint Louis, MO. As a key member of our development team, you will be responsible for designing, developing, and delivering cutting-edge solutions for our clients using AWS Connect, Lex, and other cutting-edge technologies.
**Key Responsibilities:**
* Participate in the design, development, and delivery of solutions on IVR (Interactive Voice Response) platforms
* Develop efficient and high-performance call flows using AWS Connect and Lex
* Create unit tests to maximize code coverage and cover end-to-end business scenarios
* Support existing architecture and code, ensuring that all code developed follows DevOps practices
* Collaborate with other teams to understand scope and design efficient solutions
* Work within the Agile framework, fostering a team approach to software development and delivery
* Ensure that all code developed meets the highest standards of quality, security, and performance
**Performance Expectations/Metrics:**
* The developer needs to be an experienced IVR developer with AWS Connect experience
* The candidate should have experience building contact flows (both call and chat) in AWS Connect
* The developer's primary responsibilities are to analyze, design, implement, and test customized software applications
* The developer will have a strong knowledge of software development and design and will have experience working to develop business-critical applications for contact centers
**First Day Experience:**
* Onboarding, ensuring access to systems, meeting the team, aligning calendars and schedules
**Required Skills/Experience:**
* Amazon Connect development experience
* AWS Connect, LEX, Nodejs, DynamoDB, little bit of typescript, little bit of react
* Responsible for consistent release management and good change management practices
* Participate in Agile planning meetings and daily SCRUM meetings to provide software solutions for our platform services for Content Services and CHP Platform services
* Review and perform troubleshooting analysis of the core application logs
* Experience in self-service callflows and complex systems/database integrations
**Preferred Skills/Experience:**
* Familiarity with AWS, certifications are a plus
* Works well with multiple teams
* Experience in cloud-based contact center solutions
**Education Requirement:**
* Bachelor Degree or equivalent
* 5+ years of experience
**Software Skills Required:**
* Amazon Connect
* DynamoDB
* Lex
* Lambda
* Communication skills
**Work Environment and Company Culture:**
* arenaflex is a remote-friendly company, offering flexible work arrangements to ensure that our employees can work from anywhere
* We prioritize work-life balance, offering generous paid time off and flexible hours
* Our company culture is built on collaboration, innovation, and customer satisfaction
* We offer a range of benefits, including health insurance, retirement plans, and professional development opportunities
**Compensation and Perks:**
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Flexible work arrangements and remote work options
* Access to cutting-edge technologies and tools
* Collaborative and innovative work environment
**How to Apply:**
If you are a motivated and experienced Full Stack AWS Connect - Lex / Chat Developer looking for a new challenge, please submit your application, including your resume and a cover letter, to [arenaflex website]. We look forward to hearing from you!
Apply Now
**About arenaflex**
arenaflex is a forward-thinking company that is revolutionizing the way businesses interact with their customers. Our mission is to provide innovative, cloud-based solutions that enable our clients to deliver exceptional customer experiences. With a strong focus on innovation, collaboration, and customer satisfaction, we are committed to making a positive impact in the lives of our clients and their customers.
**Job Description**
We are seeking an experienced Full Stack AWS Connect - Lex / Chat Developer to join our team in Saint Louis, MO. As a key member of our development team, you will be responsible for designing, developing, and delivering cutting-edge solutions for our clients using AWS Connect, Lex, and other cutting-edge technologies.
**Key Responsibilities:**
* Participate in the design, development, and delivery of solutions on IVR (Interactive Voice Response) platforms
* Develop efficient and high-performance call flows using AWS Connect and Lex
* Create unit tests to maximize code coverage and cover end-to-end business scenarios
* Support existing architecture and code, ensuring that all code developed follows DevOps practices
* Collaborate with other teams to understand scope and design efficient solutions
* Work within the Agile framework, fostering a team approach to software development and delivery
* Ensure that all code developed meets the highest standards of quality, security, and performance
**Performance Expectations/Metrics:**
* The developer needs to be an experienced IVR developer with AWS Connect experience
* The candidate should have experience building contact flows (both call and chat) in AWS Connect
* The developer's primary responsibilities are to analyze, design, implement, and test customized software applications
* The developer will have a strong knowledge of software development and design and will have experience working to develop business-critical applications for contact centers
**First Day Experience:**
* Onboarding, ensuring access to systems, meeting the team, aligning calendars and schedules
**Required Skills/Experience:**
* Amazon Connect development experience
* AWS Connect, LEX, Nodejs, DynamoDB, little bit of typescript, little bit of react
* Responsible for consistent release management and good change management practices
* Participate in Agile planning meetings and daily SCRUM meetings to provide software solutions for our platform services for Content Services and CHP Platform services
* Review and perform troubleshooting analysis of the core application logs
* Experience in self-service callflows and complex systems/database integrations
**Preferred Skills/Experience:**
* Familiarity with AWS, certifications are a plus
* Works well with multiple teams
* Experience in cloud-based contact center solutions
**Education Requirement:**
* Bachelor Degree or equivalent
* 5+ years of experience
**Software Skills Required:**
* Amazon Connect
* DynamoDB
* Lex
* Lambda
* Communication skills
**Work Environment and Company Culture:**
* arenaflex is a remote-friendly company, offering flexible work arrangements to ensure that our employees can work from anywhere
* We prioritize work-life balance, offering generous paid time off and flexible hours
* Our company culture is built on collaboration, innovation, and customer satisfaction
* We offer a range of benefits, including health insurance, retirement plans, and professional development opportunities
**Compensation and Perks:**
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Flexible work arrangements and remote work options
* Access to cutting-edge technologies and tools
* Collaborative and innovative work environment
**How to Apply:**
If you are a motivated and experienced Full Stack AWS Connect - Lex / Chat Developer looking for a new challenge, please submit your application, including your resume and a cover letter, to [arenaflex website]. We look forward to hearing from you!
Apply Now