**Experienced Full Stack Applied Scientist – AI Solutions for Customer Service Excellence at blithequark**

Are you a visionary scientist with a passion for innovation and a drive to revolutionize the customer service experience? Do you have a knack for developing cutting-edge AI solutions that leverage Large Language Models (LLM), Machine Learning (ML), and Natural Language Processing (NLP) techniques? If so, we want to hear from you! blithequark is seeking an exceptional Applied Scientist to join our Device, Digital, and Alexa Support (D2AS) team, where you'll have the opportunity to make a significant impact on the future of customer service. **About blithequark** blithequark is a trailblazing company that has revolutionized the way customers interact with our products and services. Our mission is to provide unparalleled customer experiences that exceed expectations. We're committed to innovation, collaboration, and a culture of continuous learning. Our team is passionate about making a difference, and we're looking for like-minded individuals to join us on this exciting journey. **Job Summary** As an Applied Scientist at blithequark, you'll be part of a highly collaborative environment where you'll drive research and creative problem-solving to develop AI solutions that transform the customer service experience. You'll work closely with engineering teams to design and implement software solutions that address complex business problems. Your expertise in AI, ML, and NLP will enable you to create innovative solutions that delight our customers and drive business growth. **Key Responsibilities** * Drive collaborative research and creative problem-solving to develop AI solutions that address complex business problems * Apply scientific concepts to real-world business problems, leveraging Large Language Models (LLM), Machine Learning (ML), and Natural Language Processing (NLP) techniques * Create experiments and prototype implementations of new learning algorithms and prediction techniques * Collaborate with engineering teams to design and implement software solutions for science problems * Constructively critique peer research and mentor junior scientists and engineers * Stay up-to-date with the latest advancements in AI, ML, and NLP, and apply this knowledge to drive innovation and improvement **A Day in the Life** At blithequark, we thrive on solving challenging problems to innovate for our customers. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment. You'll have the opportunity to work on high-impact projects that drive business growth and customer satisfaction. Our team is passionate about making a difference, and we're looking for like-minded individuals to join us on this exciting journey. **Benefits Summary** blithequark offers a comprehensive benefits package that supports your well-being and career growth. Our benefits include: * Medical, Dental, and Vision Coverage * Maternity and Parental Leave Options * Paid Time Off (PTO) * 401(k) Plan * Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package **About the Team** Our D2AS team is dedicated to making digital experiences effortless for customers. We strive to anticipate, evaluate, prevent, and eliminate any effort required from customers. Our team combines strategic thinking, technology expertise, and customer experience best practices to ensure customers can easily get the most value from our digital offerings. **Basic Qualifications** * 3+ years of building models for business application experience * PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience * Experience in patents or publications at top-tier peer-reviewed conferences or journals * Experience programming in Java, C++, Python or related language * Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing **Preferred Qualifications** * Experience using Unix/Linux * Experience in professional software development **Compensation** Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $222,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. **Why Join blithequark?** At blithequark, we're committed to creating a diverse and inclusive workplace where everyone can thrive. We're an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you're passionate about this role and want to make an impact on a global scale, please apply! **How to Apply** If you're a visionary scientist with a passion for innovation and a drive to revolutionize the customer service experience, we want to hear from you! Apply now to join our team at blithequark and be part of a dynamic and collaborative environment where you'll have the opportunity to make a significant impact on the future of customer service. Apply Job! Apply for this job