**Experienced Food Administration Group Leader – Target Remote Customer Service**

At arenaflex, we're committed to helping all families find the delight of everyday life. Our vision is to rejuvenate that vision through our qualities and culture. As a Food Administration Group Leader, you'll be at the forefront of creating a predictable and exceptional experience for our visitors. You'll empower a team of hourly colleagues to deliver outstanding customer service, drive sales, and maintain a clean and organized store environment. **About arenaflex** arenaflex is a dynamic and customer-centric organization that values its colleagues' experiences and skills. We believe in providing our team members with the tools and training they need to succeed in their roles. As a Food Administration Group Leader, you'll have the opportunity to develop your leadership skills, learn about our business essentials, and drive sales growth. **Key Responsibilities** As a Food Administration Group Leader, your common day will include: * Determining sales objectives, planning, and executing daily/weekly responsibilities to meet store and office sales objectives and customer engagement. * Working a schedule that adjusts to customer and business needs, including early morning, evening, overnight shifts, and weekends. * Modeling customer service principles, creating a new and full area during every opening hour, and training specialists to share product information with customers. * Demonstrating a help culture that focuses on the customer experience, training, and mentoring colleagues to convey the help standard. * Surveying Food Administration back-of-house, production areas, dining spaces, and marketing spaces to ensure sanitation and proper stock levels. * Walking Food Administration guidelines and schedules daily to evaluate needs and survey responses to identify business gaps for follow-up. * Ensuring proper execution on all food handling norms and cleaning schedules. * Approving and following up on specialists' progress against division agendas and schedules. * Leading your team to maintain and uphold all Starbucks and Pizza Hut brand norms and production details (where applicable). * Cultivating a positive relationship with your Starbucks DM (if applicable), attending in-store planning and meetings, and following up on key points from their time in your store. * Ensuring proper execution on all food handling guidelines and cleaning schedules. * Ensuring accurate in-stocks by placing store-initiated orders according to best practices. * Following proper temporary stock management strategies to ensure accurate recording of stock. * Collaborating with production amount choices with perfect timing to ensure freshness, in-stocks, sales, and profit are achieved throughout the day, consistently. * Expecting and empowering specialists to stay up-to-date on significant trends and products. * Assessing and suggesting candidates for open positions and fostering a customer-driven team. * Leading team onboarding and acquiring and closing knowledge and skill gaps through training and experiences. * Establishing clear objectives and expectations and holding colleagues accountable to expectations. * Completing all Starbucks or Pizza Hut training requirements and certifications. * Exhibiting a culture of moral integrity, health, and compliance; leading the team to work similarly and holding others accountable to this responsibility. * Leading and creating a safety support culture by understanding what safety means for your role and that of your team, recognizing and revising hazards, and holding the team responsible for working in a safe way to help themselves and others. * Showing a commitment to diversity, equity, and inclusion through continuous development, demonstrating inclusive behaviors, and proactively managing bias. * If applicable, as a key transporter, following all safe handling and cycles. **Essential Qualifications** * High school diploma or equivalent * Past retail experience preferred, but not required * Strong interest and knowledge of the food service business * Leadership and ability to consider others responsible * Ability to learn and adapt to current technology needs * Work independently and as part of a team * Manage responsibilities and focus on tasks autonomously * Inviting and accommodating demeanor * Effective communication skills **Preferred Qualifications** * Bachelor's degree in a related field * Experience in a leadership role * Knowledge of food safety and handling procedures * Familiarity with inventory management and stock control * Ability to work in a fast-paced environment * Strong problem-solving and analytical skills **Skills and Competencies** * Strong communication and interpersonal skills * Ability to work independently and as part of a team * Leadership and problem-solving skills * Ability to adapt to changing situations and priorities * Strong attention to detail and organizational skills * Ability to work in a fast-paced environment * Familiarity with inventory management and stock control * Knowledge of food safety and handling procedures **Career Growth Opportunities and Learning Benefits** As a Food Administration Group Leader at arenaflex, you'll have access to: * Comprehensive training programs to develop your leadership and customer service skills * Opportunities for advancement and career growth within the company * Tuition reimbursement and education assistance * Flexible hours and scheduling options * Parental leave and family-friendly benefits * Opportunities to work with a diverse and inclusive team **Work Environment and Company Culture** arenaflex is a dynamic and customer-centric organization that values its colleagues' experiences and skills. We believe in providing our team members with the tools and training they need to succeed in their roles. Our work environment is fast-paced and challenging, but also rewarding and fun. We're committed to creating a culture of moral integrity, health, and compliance, and we expect our team members to hold themselves and others accountable to this responsibility. **Compensation, Perks, and Benefits** As a Food Administration Group Leader at arenaflex, you'll receive: * Competitive salary and benefits package * Health, dental, and vision insurance plans for full-time and part-time employees * 401(k) plan with company match * Paid time off (PTO) for holidays, sick days, and vacations * Employee discounts on arenaflex purchases * Tuition reimbursement and education assistance * Flexible hours and scheduling options * Parental leave and family-friendly benefits **How to Apply** If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application and join our team at arenaflex. Apply Job! 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