**Experienced Data Entry Specialist – Social Security Disability Benefits Administration**

At arenaflex, we're dedicated to empowering individuals to navigate the complexities of social security disability benefits. As a leading advocate for those in need, we're seeking an experienced Data Entry Specialist to join our dynamic team in Minneapolis, MN. This is an exciting opportunity to make a meaningful difference in the lives of thousands of Americans, while developing your skills and expertise in a fast-paced, customer-centric environment. **About arenaflex** arenaflex is a full-service social security disability advocacy firm, committed to providing exceptional support and guidance to individuals seeking disability benefits. With a strong presence in the Minneapolis community, we're proud to serve over 100,000 clients annually, helping them successfully navigate the often-complex process of obtaining their benefits. Our team is passionate about delivering outstanding service, and we're looking for like-minded professionals to join our mission. **The Role** As a Data Entry Specialist, you'll play a vital role in ensuring the accuracy and efficiency of our client data management processes. Your primary responsibilities will include: * Receiving, reviewing, and accurately recording SSA awards and payments in client files * Liaising with customer accounts receivables, including clients, payment centers, SSA, and vendors on collections and award-related inquiries * Managing your workflow and productivity in the workplace, with minimal supervision * Identifying areas of learning needed to better manage client cases, including SSA processes, documentation, interpretation, and application use (PCMS, Microsoft Office suite, Google Suite, etc.) * Working collaboratively with the Hearing Department, Pre-Hearing Departments, and other teams as needed * Responding to phone calls to answer questions for clients and on their behalf * Ensuring appropriate staff are aware of all situations that may involve administrative errors * Completing special projects and other assigned tasks **Qualifications and Skills** To succeed in this role, you'll need: * Previous experience in a direct customer contact position, preferably in a similar industry * Customer service orientation, with an energetic and outgoing personality * Excellent written and verbal communication skills, with the ability to communicate professionally, effectively, and with empathy in potentially difficult circumstances * Basic arithmetic skills, with the ability to perform accurate calculations and reconcile figures * Multitasking skills and a detail-oriented focus, with the ability to prioritize, meet deadlines, and adjust as needed in a fast-paced environment * Ability to achieve high productivity and quality standards * Proficient working knowledge of Windows OS, Internet, and associated software * Bilingual skills in English and Spanish are a plus, but not required **What We Offer** As a valued member of our team, you'll enjoy: * Starting pay at $16/hour in office * Opportunities to earn up to $500 a month in bonuses based on your performance * Comprehensive benefits package, including medical, dental, and vision insurance * PTO and paid holidays * Onsite cafeteria and subsidized lunch program * Opportunities to grow within the company * A dynamic, supportive work environment with a strong focus on teamwork and collaboration **Career Growth and Learning Benefits** At arenaflex, we're committed to investing in our employees' growth and development. As a Data Entry Specialist, you'll have access to: * Ongoing training and professional development opportunities * Mentorship and coaching from experienced team members * Opportunities to take on new challenges and responsibilities * A supportive, inclusive work environment that encourages open communication and collaboration **Work Environment and Company Culture** Our Minneapolis office is a vibrant, dynamic space that reflects our company's values and mission. As a Data Entry Specialist, you'll be part of a close-knit team that's passionate about delivering exceptional service to our clients. We prioritize work-life balance, with flexible scheduling and a range of benefits to support your overall well-being. **Compensation and Perks** We offer a competitive salary and benefits package, including: * Starting pay at $16/hour in office * Opportunities to earn up to $500 a month in bonuses based on your performance * Comprehensive benefits package, including medical, dental, and vision insurance * PTO and paid holidays * Onsite cafeteria and subsidized lunch program * Opportunities to grow within the company **How to Apply** If you're a motivated, customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job