Experienced Data Entry Representative – Electronic Health Record (EHR) Specialist – Remote Opportunity at arenaflex

At arenaflex, we're committed to revolutionizing the healthcare industry by providing innovative solutions that prioritize patient care and satisfaction. As a Data Entry Representative – Electronic Health Record (EHR) Specialist, you'll play a vital role in our multi-disciplinary team, working remotely from the comfort of your Arizona home. If you're passionate about delivering exceptional customer service, possess a strong understanding of medical terminology, and excel in a fast-paced environment, we encourage you to apply for this exciting opportunity.About arenaflex arenaflex is a leading healthcare organization dedicated to providing comprehensive and compassionate care to our patients. Our team of experts is committed to staying at the forefront of healthcare innovation, leveraging cutting-edge technology to improve patient outcomes and experiences. As a Data Entry Representative – EHR Specialist, you'll be part of a dynamic team that values collaboration, continuous learning, and customer-centricity. Responsibilities andEssential Functions As a Data Entry Representative – EHR Specialist, you'll be responsible for ensuring the accurate placement of complex health information, including clinical records, in the correct patient EHR within identified timeframes.Your primary objectives will be to: * Ensure accurate and timely filing of documents in the EHR, adhering to approved filing structures and quality standards of 98% accuracy. * Maintain a high level of quality assurance, reaching and maintaining 85% (or higher) trust level in the current EHR. * Achieve precise filing at a rate of 55 pages per hour, prioritizing daily work and making decisions autonomously for less complex issues. * Research patient information in computer systems to determine location of care, Medical Record Number, Medical Identification Number, medical terminology, etc.* Evaluate issues and make decisions independently, seeking guidance from supervisors for complex issue resolution. * Perform quality assurance activities to ensure accuracy of filing and appropriately task providers for review of scanned documents per accepted protocol. * Demonstrate a positive customer service approach in all internal and external customer experiences, identifying opportunities for self-development and sharing information or concerns openly and honestly. Essential Qualifications To succeed in this role, you'll need: * A High School diploma or GED * A general understanding of medical terminology, including knowledge of diagnostic and therapeutic studies and tests, specialty names, etc.* One year of customer service experience in healthcare and PC skills * A minimum of one year of Health Information Technology experience (preferably with EHR experience) * Previous experience with Hyland OnBase Unity Client is preferred * Excellent oral and written communication skills, with the ability to convey information to customers in a warm, clear, and concise manner * Demonstrated positive customer service behaviors Preferred Qualifications While not required, we encourage applicants with: * A degree in Health Information Technology or a related field * Experience working with electronic health records and health information systems * Knowledge of medical coding and classification systems * Familiarity with healthcare regulations and compliance standards Skills and Competencies To excel in this role, you'll need to possess: * Strong analytical and problem-solving skills, with the ability to work independently and make decisions autonomously * Excellent time management and organizational skills, with the ability to prioritize tasks and meet deadlines * Strong communication and interpersonal skills, with the ability to work effectively with internal and external customers * A customer-centric approach, with a focus on delivering exceptional service and support * A commitment to continuous learning and professional development, with a desire to stay up-to-date on industry trends and best practicesCareer Growth Opportunities and Learning Benefits At arenaflex, we're committed to supporting your career growth and development.As a Data Entry Representative – EHR Specialist, you'll have access to: * Ongoing training and education programs, designed to enhance your skills and knowledge in EHR systems and healthcare technology * Opportunities for professional development and advancement, with a focus on promoting from within * A collaborative and supportive work environment, with a team of experts dedicated to delivering exceptional patient care and satisfaction * A comprehensive benefits package, including health, dental, and vision insurance, as well as paid time off and holidays Work Environment and Company Culture As a remote employee, you'll have the flexibility to work from the comfort of your Arizona home, with access to a range of tools and resources designed to support your success.Our company culture is built on a foundation of collaboration, innovation, and customer-centricity, with a focus on delivering exceptional patient care and satisfaction. Compensation, Perks, and Benefits arenaflex offers a competitive compensation package, including: * A salary range of $45,000 - $60,000 per year, depending on experience and qualifications * A comprehensive benefits package, including health, dental, and vision insurance, as well as paid time off and holidays * Opportunities for professional development and advancement, with a focus on promoting from within * A range of perks and benefits, including flexible work arrangements, employee recognition programs, and access to on-site fitness facilities and wellness programs If you're passionate about delivering exceptional customer service, possess a strong understanding of medical terminology, and excel in a fast-paced environment, we encourage you to apply for this exciting opportunity.Please submit your resume and a cover letter, outlining your qualifications and experience, to. We can't wait to hear from you!