**Experienced Data Entry Representative – Billing Operations Support**

Are you passionate about delivering exceptional customer service and making a meaningful impact on people's lives? Do you have a knack for data entry and a keen eye for detail? If so, we invite you to join blithequark, a global organization dedicated to improving health outcomes and advancing health equity on a global scale. At blithequark, we believe that everyone deserves access to quality healthcare, regardless of their background or circumstances. That's why we're committed to creating a culture of diversity, inclusion, and social responsibility. Our team is comprised of talented individuals from diverse backgrounds, and we're proud to offer a comprehensive benefits package, career development opportunities, and a supportive work environment that allows you to grow and thrive. As a Data Entry Representative, you'll play a critical role in supporting our Quest Diagnostics operations through various billing processes, including data entry, billing data acquisition, manual mail returns, and third-party denials. If you're looking for a challenging and rewarding role that will allow you to make a real difference in people's lives, we encourage you to apply. **About blithequark** blithequark is a global organization that delivers care, aided by technology to help millions of people live healthier lives. We're a part of the UnitedHealth Group family of businesses, and we're committed to advancing health equity on a global scale. Our mission is to help people live healthier lives and make the health system work better for everyone. **Job Summary** We're seeking an experienced Data Entry Representative to join our team in San Juan, PR. As a Data Entry Representative, you'll be responsible for supporting our Quest Diagnostics operations through various billing processes, including data entry, billing data acquisition, manual mail returns, and third-party denials. You'll work closely with our team to ensure accurate and timely data entry, and you'll be responsible for resolving any issues that may arise during the billing process. **Primary Responsibilities** * Data entry of billing mnemonics and all required billing information that appears on imaged requisitions (such as US postal address, medical codes, insurance carrier details, etc.) * Follow procedural guidelines to enter information in the systems and answer patient inquiries * Navigate multiple computer applications (MS Word, MS Excel, Online applications, Mainframe applications) * May be required to conduct basic research in computer applications to perform data entry (address, billing codes, reject codes, etc.) * Data entry utilizing templates for letters and other correspondences * Data Entry/Transfer/Enter received data from Quest Diagnostics in required applications to start the billing cycle * Research mail returns and update invoices with current information in the appropriate billing system and note the patient bills with actions taken * Research denied bills due to patient not being covered on the date of service, errors with the patient's information or with the insurance information provided in the claim/bill and resolve for re-billing **English Proficiency & Data Entry Proficiency Assessment** You'll be required to pass an English proficiency and data entry proficiency assessment after applying. **Required Qualifications** * 1 year of data entry experience * Customer service experience * Professional proficiency in both English and Spanish * Proficiency with computer, Windows PC, and web applications, including the ability to navigate and learn new and complex computer system applications * Ability to work 40 hours/week during standard business operating hours (Monday - Friday, 7:00am - 4:30pm). Occasional overtime on weekends and holidays may be required. **Preferred Qualifications** * Medical billing experience * Knowledge of medical or health insurance terminology * Proven solid Microsoft Excel skills **Why Join blithequark?** * Competitive compensation and benefits package * Comprehensive training and development opportunities * Collaborative and supportive work environment * Opportunities for career growth and advancement * Recognition and rewards for outstanding performance * A chance to make a real difference in people's lives **Diversity, Equity, and Inclusion** At blithequark, we believe that diversity, equity, and inclusion are essential to creating a healthier and more equitable society. We're committed to fostering a culture of inclusivity and respect, and we're proud to be an Equal Employment Opportunity/Affirmative Action employer. We welcome applications from diverse candidates and are committed to creating a workplace that reflects the diversity of the communities we serve. **How to Apply** If you're passionate about delivering exceptional customer service and making a meaningful impact on people's lives, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further. **Equal Employment Opportunity/Affirmative Action Employer** blithequark is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. **Drug-Free Workplace** blithequark is a drug-free workplace, and candidates are required to pass a drug test before beginning employment. Apply for this job