Experienced Data Entry Clerk – Insurance and Customer Information Management Specialist at blithequark

Introduction to blithequark At blithequark, we are pioneers in the field of genetic testing and diagnostics, committed to making personalized genetic testing and diagnostics a standard of care. Our mission is to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. As a leader in cell-free DNA (cfDNA) testing, we are dedicated to oncology, women's health, and organ health. Our team consists of highly dedicated professionals from world-class institutions who care deeply about their work and each other. Job Summary We are seeking an experienced Data Entry Clerk to join our team at blithequark. As a Data Entry Clerk, you will play a critical role in maintaining our database by entering new and updated customer and insurance information after samples are processed in our laboratory. Your attention to detail and organizational skills will ensure 100% accuracy with regards to content and spelling. You will also be responsible for organizing cases by type and preparing them for daily filing, as well as outreach to customers and clinics to validate incomplete information. Primary Responsibilities Prepare source data for computer entry by compiling and sorting information, establishing entry priorities, and ensuring all data is accurate and up-to-date. Process customer and insurance source documents by reviewing data for deficiencies, resolving discrepancies using standard procedures, and returning incomplete documents to the team leader for resolution. Enter customer and insurance data after samples are processed by the laboratory, double-checking your work to ensure all data is correct and complete. Maintain data entry requirements by following data program techniques and procedures, verifying entered customer and insurance data, and reviewing, correcting, deleting, or reentering data as necessary. Contact customers and clinics directly to validate incomplete information, maintaining customer confidence and protecting operations by keeping information confidential. Contribute to the team effort by accomplishing related results as needed, preparing requisitions to be filed daily, and performing other duties as assigned by management. Qualifications and Requirements To be successful in this role, you should have: High School Diploma or GED, with a preferred Bachelor's degree or equivalent in Healthcare, Marketing, or a Business-related field. At least 1 year of insurance experience is a plus, with a strong background in data entry, organization, typing, and attention to detail. Excellent communication and interpersonal skills, with the ability to work independently and as part of a team. Strong analytical and problem-solving skills, with the ability to make informed decisions and maintain confidentiality. Ability to work in an office setting, using a computer keyboard, communicating over the telephone, and reading printed material, with occasional requirements to work outside normal working hours. Knowledge, Skills, and Abilities The ideal candidate will have: Strong data entry skills, with attention to detail and accuracy. Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines. Strong communication and interpersonal skills, with the ability to work with customers, clinics, and team members. Ability to maintain confidentiality and handle sensitive information with discretion. Strong analytical and problem-solving skills, with the ability to make informed decisions and resolve discrepancies. Career Growth and Learning Benefits At blithequark, we are committed to the growth and development of our employees. As a Data Entry Clerk, you will have the opportunity to work with a talented team of professionals, learn new skills, and develop your career in a dynamic and rapidly growing industry. You will also have access to training and development programs, including HIPAA/PHI privacy, General Policies and procedure Compliance training, and security training. Work Environment and Company Culture Our work environment is fast-paced and dynamic, with a focus on collaboration, innovation, and teamwork. We are committed to creating a diverse and inclusive workplace environment, where everyone feels valued, respected, and empowered to contribute. Our company culture is built on a foundation of integrity, respect, and open communication, with a strong emphasis on work-life balance and employee well-being. Compensation, Perks, and Benefits We offer a competitive compensation package, including comprehensive medical, dental, vision, life, and disability plans, as well as generous employee benefits, such as fertility care benefits, pregnancy and baby bonding leave, 401k benefits, and commuter benefits. We also offer a generous employee referral program and opportunities for professional growth and development. Conclusion If you are a motivated and detail-oriented individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity to join our team at blithequark. As a Data Entry Clerk, you will play a critical role in maintaining our database and ensuring the accuracy and completeness of our customer and insurance information. Don't miss this chance to work with a talented team of professionals and contribute to the success of a rapidly growing company in the genetic testing and diagnostics industry. Apply now to take the first step in your career with blithequark! Apply for this job