**Experienced Data Analyst – Enhancing Customer Experience through Data-Driven Insights**

Remote Full-time
Are you a detail-oriented and analytical individual with a passion for driving business growth through data-driven insights? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join arenaflex, a leading organization in the entertainment industry, as an Experienced Data Analyst. In this role, you will play a critical part in enhancing the customer experience by analyzing and interpreting complex data sets, identifying trends, and providing actionable recommendations to key stakeholders. **About arenaflex** arenaflex is a global leader in the entertainment industry, known for its innovative approach to storytelling and customer engagement. With a rich history of creating memorable experiences for audiences around the world, arenaflex continues to push the boundaries of what is possible in the entertainment industry. Our team of passionate and dedicated professionals is committed to delivering exceptional results and driving business growth through data-driven insights. **Job Summary** We are seeking an Experienced Data Analyst to join our Studio Exploration and Examination team. As a key member of this team, you will work closely with our Disney Item, Showcasing and Content Curation, and In-Home Promoting and Circulation groups to analyze and interpret complex data sets, identify trends, and provide actionable recommendations to key stakeholders. Your primary focus will be on enhancing the customer experience through data-driven insights, and you will be responsible for a wide range of tasks, including data analysis, reporting, and visualization. **Key Responsibilities** * Assist in a variety of quantitative and qualitative analysis exercises, including data collection and preparation, data extraction and analysis, and report writing. * Join disparate data sources using SQL to support the daily activities of the Disney customer experience following project. * Collaborate with cross-functional teams to conduct research at arenaflex, including communicating project objectives, business requirements, and timelines to efficiently target, promote, and enhance our datasets. * Develop and maintain relationships with research partners within the team and across different divisions of the organization, as well as external vendors. * Analyze and prepare ongoing and ad-hoc reports involving quantitative and qualitative data for various groups within the item marketing, engagement, and product strategy of arenaflex and the arenaflex Streaming Pack. * Manage assigned projects, execute quality assurance cycles, and report tasks and status to supervisor(s) to ensure completion within established timelines. * Work with the Sr. Administrator and team to ensure that each outcome is decisively meaningful and drives key independent direction. * Collaborate with the team and research groups within Snowflake and Databricks. * Maintain both exceptional verbal and written knowledge of data components and requirements. * Respond to basic data requests from internal clients. * Support the presentation of findings based on research conducted and contribute to related business discussions. * Stay at the forefront of SVOD and In-Home industry trends amidst a constantly evolving landscape. **Work Environment and Schedule** This is a part-time, remote position with face-to-face collaboration from Monday to Thursday and remote work on Friday. You will be working closely with our team of experienced professionals, and we offer a dynamic and supportive work environment that fosters growth and development. **Essential Capabilities** * Proficiency with SQL, with the ability to extract and join disparate data sources * Ability to extract data and join with other data sources to develop a rich, comprehensive picture for the business * Strong quantitative thinking and analytical skills * Ability to work quickly and efficiently in a high-speed environment * Excellent communication and decision-making skills, as well as the ability to create clear and concise visual presentations * Strong multitasking abilities and the ability to work effectively in a climate of tight deadlines and constant change **Favored Capabilities** * Proficiency in data handling tools (e.g., SPSS, Q, MarketSight) * Experience with survey tools (e.g., Translate, Qualtrics, SurveyMonkey) * Experience working with large datasets and big data technologies, ideally cloud-based, like Snowflake, Databricks, or similar * Knowledge of R, Python, SAS, STATA, or similar programming languages * Postgraduate education in Statistical Research or Measurement * Quantitative analysis background, either provider-side or client-side * Experience with analyzing survey data to extract significant insights * Experience with membership-based plans of action and procedure **What We Offer** * Competitive hourly rate of $23/hour * Opportunity to work with a leading organization in the entertainment industry * Dynamic and supportive work environment that fosters growth and development * Collaborative team environment with experienced professionals * Flexible work schedule with face-to-face collaboration from Monday to Thursday and remote work on Friday * Opportunities for career growth and professional development **How to Apply** If you are a motivated and analytical individual with a passion for driving business growth through data-driven insights, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your relevant experience and qualifications. We look forward to hearing from you! Apply for this job
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