**Experienced Czech Content Moderator or Customer Support Agent - Relocation Abroad Opportunity at blithequark**

Are you a Czech-speaking professional looking to embark on an exciting international adventure? Do you want to build a stable career abroad with relocation support and a competitive salary? Look no further than blithequark, a dynamic and supportive organization that offers a unique blend of work-life balance, career growth opportunities, and a chance to explore new cultures. We are currently seeking highly motivated and skilled Czech-speaking professionals to join our team in Bulgaria, Portugal, and Greece. As a Content Moderator or Customer Support Agent at blithequark, you will have the opportunity to work in a fast-paced, international environment, interacting with customers and content creators from diverse backgrounds. If you are passionate about delivering exceptional customer experiences, ensuring online safety, and promoting a positive online community, we want to hear from you. **About blithequark** blithequark is a leading organization in the field of content moderation and customer support, dedicated to providing high-quality services to our clients. Our team is comprised of talented individuals from diverse backgrounds, united by a shared passion for delivering exceptional results and promoting a positive online community. We believe in fostering a supportive and inclusive work environment, where our employees can grow and develop their skills, while enjoying a healthy work-life balance. **Available Roles** We are currently hiring for the following roles: * **Customer Support Agent**: As a Customer Support Agent at blithequark, you will be responsible for providing exceptional customer experiences, responding to customer inquiries, and resolving issues in a timely and professional manner. * **Content Moderator**: As a Content Moderator at blithequark, you will be responsible for reviewing and moderating online content, ensuring that it meets our community guidelines and standards. **Position Details** * **Languages Required**: Czech (C1+) and English (B1-B2) * **Locations**: Bulgaria, Portugal, Greece (including remote options) * **Contract Type**: Permanent with full benefits, including medical insurance * **Relocation Support**: Provided (flight and accommodation support in most locations) * **Salary**: Between 1300-2200 euro/month (depending on the role and country), bonuses available **What We Offer** * **Paid training**: We provide comprehensive training to ensure that you have the skills and knowledge required to excel in your role. * **International and supportive work environment**: Our team is comprised of talented individuals from diverse backgrounds, united by a shared passion for delivering exceptional results and promoting a positive online community. * **Long-term career development**: We believe in fostering a supportive and inclusive work environment, where our employees can grow and develop their skills, while enjoying a healthy work-life balance. * **Accommodation included for selected roles**: We offer accommodation support for selected roles, making it easier for you to settle into your new location. * **Signing bonus available depending on the position**: We offer a signing bonus to selected candidates, depending on the position. **Essential Qualifications** * **Czech language proficiency**: You must have a C1+ level of proficiency in Czech, with excellent written and spoken skills. * **English language proficiency**: You must have a B1-B2 level of proficiency in English, with excellent written and spoken skills. * **Customer service experience**: You must have experience in customer-facing roles, with a proven track record of delivering exceptional customer experiences. * **Content moderation experience**: You must have experience in content moderation, with a proven track record of ensuring online safety and promoting a positive online community. **Preferred Qualifications** * **Bachelor's degree**: A bachelor's degree in a relevant field, such as communications, marketing, or psychology, is preferred. * **Customer service certifications**: You may hold customer service certifications, such as the Certified Customer Service Representative (CCSR) or the Certified Customer Experience Professional (CCEP). * **Content moderation certifications**: You may hold content moderation certifications, such as the Certified Content Moderator (CCM) or the Certified Online Safety Specialist (COSS). **Skills and Competencies** * **Excellent communication skills**: You must have excellent written and spoken communication skills, with the ability to communicate effectively with customers and content creators. * **Problem-solving skills**: You must have strong problem-solving skills, with the ability to resolve issues in a timely and professional manner. * **Attention to detail**: You must have excellent attention to detail, with the ability to review and moderate online content accurately and efficiently. * **Cultural awareness**: You must have a high level of cultural awareness, with the ability to understand and respect diverse cultural backgrounds. **Career Growth Opportunities and Learning Benefits** * **Professional development**: We offer comprehensive training and development programs, designed to help you grow and develop your skills in your role. * **Career advancement opportunities**: We offer career advancement opportunities, with the potential to move into leadership roles or specialized positions. * **Learning benefits**: We offer learning benefits, including access to online courses, workshops, and conferences. **Work Environment and Company Culture** * **International and supportive work environment**: Our team is comprised of talented individuals from diverse backgrounds, united by a shared passion for delivering exceptional results and promoting a positive online community. * **Flexible work arrangements**: We offer flexible work arrangements, including remote work options and flexible hours. * **Wellness programs**: We offer wellness programs, including access to fitness classes, meditation sessions, and mental health resources. **Compensation, Perks, and Benefits** * **Salary**: Between 1300-2200 euro/month (depending on the role and country), bonuses available * **Relocation support**: Provided (flight and accommodation support in most locations) * **Accommodation included for selected roles**: We offer accommodation support for selected roles, making it easier for you to settle into your new location. * **Medical insurance**: We offer comprehensive medical insurance, including health, dental, and vision coverage. * **Paid time off**: We offer paid time off, including vacation days, sick leave, and holidays. **How to Apply** If you are a motivated and skilled Czech-speaking professional looking to embark on an exciting international adventure, we want to hear from you. Please submit your application, including your resume and a cover letter, to: [email protected] WhatsApp: +39 334 619 6398 We look forward to hearing from you and exploring how you can contribute to our team at blithequark. Apply for this job