Experienced Customer Service Verification Representative – Insurance Industry
At arenaflex, we're passionate about revolutionizing the customer experience by providing exceptional support to our clients across various industries. As a Customer Service Verification Representative, you'll play a vital role in helping customers connect with insurance companies, ensuring they receive the right coverage for their needs. If you're a detail-oriented, independent contractor with excellent communication skills and a passion for delivering top-notch customer service, we want to hear from you!Why Join arenaflex's WooHoo! Crew? At arenaflex, we believe in empowering our contractors to achieve their goals while providing exceptional customer support. Here are some perks of joining our team: * Work from Home: Say goodbye to commuting hassles and hello to the convenience of working from home. Our flexible schedule allows you to create a work-life balance that suits your needs. * Flexibility: Schedule your own hours and enjoy the freedom of working on your own terms. Whether you're a morning person or a night owl, we've got you covered.* GainExperience: Expand your skillset and broaden your horizons while providing exceptional customer service to various industries. * Supportive Environment:Our team is dedicated to helping you succeed, so you can focus on delivering top-notch service to our customers. Earnings Potential As a Customer Service Verification Representative, you can earn up to $15 per hour. We guarantee a minimum of 37 minutes for each hour if you're logged in and available for the full 60 minutes. With flexible scheduling opportunities, you can choose the hours that work best for you.ScheduleOur client hours of operation are: * Monday to Friday: 7:00 am to 11:00 pm CST * Saturday: 8:00 am to 7:00 pm CST * Sunday: 11:00 am to 4:00 pm CST Hours are limited after 6 pm and all Sunday hours. Skills Needed To succeed in this role, you'll need: * Excellent Customer Service Skills: Build rapport and assist customers with empathy and understanding. * Sales Skills: Encourage customers to take the next step and speak with a licensed insurance agent. * Overcoming Objections: Bring a strong ability and comfort level with overcoming objections and finding solutions.* Multi-Tasking Skills: Engage with customers while navigating online systems with ease. Technology Requirements To ensure a seamless experience, you'll need: * Personal Computer: No tablet, please. * Broadband Internet Connection: With at least 10 Mbps download speed. * Wired Internet Connection: Like Cable, Fiber Optic, or DSL (no Wi-Fi or mobile internet). * Windows 10 or Windows 11 Operating System:Our system requirements are listed at [arenaflex website]( * Wired USB Headset with Microphone: Gaming headsets not accepted.* Mac Users: Intel-based machines with Windows 11 installed via bolthires's Boot Camp utility. Important Information As a contractor, you must live in and work from the United States (except CA, NY, PA, WA) on this client program. All contractors must successfully pass a background check to represent this client. About arenaflex At arenaflex, we work with brands in various industries to humanize their customer experience. When you join our WooHoo! Crew, you'll have access to apply to several contracts exclusive to arenaflex independent contractors.Contractual RelationshipThe relationship between you and arenaflex is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. arenaflex will not be responsible for withholding taxes on your earnings while contracted with arenaflex. When you receive your contract, you will be asked to agree to have no claim against arenaflex hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits, or employee benefits of any kind.Learn More Want to learn more about what it's like as an independent contractor with arenaflex? Visit us at [arenaflex website]( or check out what some of our Customer Care PROs have to say. Ready to join our WooHoo! Crew? and take the first step towards a rewarding career as a Customer Service Verification Representative at arenaflex.