**Experienced Customer Service Representative – Onsite Support for blithequark's Global Operations**

At blithequark, we're not just a leading provider of innovative solutions – we're a team of passionate individuals dedicated to making a positive impact on the lives of our customers and the world around us. As a proud member of the blithequark family, we're committed to upholding our mission to "protect people, enhance lives, and preserve the planet." We're now seeking an experienced Customer Service Representative to join our team and help us deliver exceptional service to our customers. **About blithequark** blithequark is a global leader in Pest Control and other services, serving consumer and business customers across multiple industries. With a legacy of excellence and a commitment to innovation, we're constantly pushing the boundaries of what's possible. Our team is comprised of talented individuals from diverse backgrounds, united by a shared passion for delivering exceptional results and making a difference in the world. **The Role** As a Customer Service Representative at blithequark, you'll be the first point of contact for our customers, helping to resolve their concerns and provide exceptional service. You'll be the face of our company, and your interactions will shape the customer experience. We're looking for someone who is courteous, knowledgeable, and empathetic, with a passion for delivering results and exceeding customer expectations. **Key Responsibilities** * Maintain good customer relations both on the phone and in person, providing exceptional service and support * Gather information from customers to help identify and solve problems, ensuring prompt and professional resolution * Confirm, schedule, and reschedule services for the customer, ensuring seamless communication and coordination * Set sales appointments for new customers, identifying opportunities to upsell and cross-sell our services * Answer billing questions and provide clear, concise information to customers * Complete general clerical duties as assigned, including data entry and administrative tasks * Work collaboratively with Service and Sales teams to ensure seamless communication and coordination * Sell the value of our services and suggest upgrades to service, identifying opportunities to increase customer satisfaction and revenue * Maintain a positive and professional demeanor, even in high-pressure situations **What We're Looking For** * High school diploma or equivalent * Excellent listening and communication skills, with the ability to clearly articulate complex information * Pleasant phone voice and ability to clearly speak and be understood on the phone * Demonstrated multitasking skills, with the ability to enter accurate data and type while speaking with customers * Calm and composed under pressure, with the ability to work effectively in a fast-paced environment * Strong attention to detail and willingness to learn, with a focus on continuous improvement * Excellent organization and time management skills, with the ability to prioritize tasks and meet deadlines * Availability to work Monday-Friday and Saturdays as needed * Successful completion of a pre-employment background screen **Why Choose blithequark?** A career with blithequark offers a world of opportunity, with a focus on professional growth and development. We're committed to promoting from within, and our team is comprised of talented individuals who are passionate about delivering exceptional results. We offer competitive pay and performance incentives, as well as a range of benefits and perks that support your health, wellness, and career goals. **Total Rewards Program** At blithequark, we're committed to supporting the health, wellness, and career goals of our employees. Our Total Rewards Program includes: * **Professional and Personal Growth**: Multiple avenues to grow your career, including training and development programs, tuition reimbursement, and opportunities for advancement. * **Health and Wellness**: Comprehensive health benefits, including medical, dental, vision, disability, and life insurance, as well as a focus on health, safety, and flexibility. * **Savings and Retirement**: 401(k) retirement plan with company-matching contributions, as well as opportunities to save and invest for your future. * **Work-Life Balance**: Vacation days, sick days, company-paid holidays, and floating holidays, as well as a company mindset that prioritizes health, safety, and flexibility. **Join Our Team** If you're passionate about delivering exceptional service and making a difference in the world, we want to hear from you. Apply now to join our team and become a part of the blithequark family. Benefits of Working at blithequark * Comprehensive health benefits, including medical, dental, vision, disability, and life insurance * 401(k) retirement plan with company-matching contributions * Vacation days, sick days, company-paid holidays, and floating holidays * Opportunities for professional growth and development, including training and development programs and tuition reimbursement * Competitive pay and performance incentives * A company mindset that prioritizes health, safety, and flexibility What We Offer * A dynamic and supportive work environment * Opportunities to work with a talented team of professionals * A comprehensive benefits package, including health, wellness, and retirement benefits * Competitive pay and performance incentives * A focus on professional growth and development, including training and development programs and tuition reimbursement * A company mindset that prioritizes health, safety, and flexibility How to Apply If you're passionate about delivering exceptional service and making a difference in the world, we want to hear from you. Apply now to join our team and become a part of the blithequark family. Apply Now Apply for this job