**Experienced Customer Service Representative – Hybrid Work Opportunity with KellyConnect**

Are you a motivated and customer-focused individual looking to take your career to the next level? Do you thrive in fast-paced environments and enjoy the flexibility of working from home? Look no further! KellyConnect is seeking an experienced Customer Service Representative to join our team in Irvine, California. As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, providing exceptional customer service to our clients while enjoying a hybrid work schedule that offers the best of both worlds. **About KellyConnect** At KellyConnect, we understand the importance of work-life balance and the need for flexibility in today's fast-paced world. That's why we offer a unique hybrid work solution that allows you to split your time between working from home and working in our office. Our team is dedicated to providing exceptional customer service to our clients, and we're looking for talented individuals like you to join our ranks. **Schedule and Compensation Details** As a Customer Service Representative with KellyConnect, you can expect: * A competitive pay rate of $26 per hour * A hybrid work schedule that includes: + Office rotation: Tuesday/Thursday and every other Friday + Work from home rotation: Monday/Wednesday and every other Friday * Medical and dental benefits to ensure your well-being * Paid training to ensure you have the skills and knowledge to succeed in your role * Opportunities to gain valuable experience and advance your career **Responsibilities** As a Customer Service Representative with KellyConnect, your typical day will involve: * Processing product complaints through various communication channels, including phone, email, and chat * Maintaining a positive experience while investigating complaints in a timely and courteous manner * Accurately updating databases with pertinent details and product information * Escalating issues based on severity to appropriate levels as needed * Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints **Qualifications** To be successful in this role, you will need: * A high school diploma or equivalent * At least 6 months of customer service experience * Strong problem-solving and organizational skills * Ability to work in a fast-paced environment * Ability to work a hybrid work schedule comprised of weekly office and remote requirements **What We Offer** At KellyConnect, we're committed to helping you discover what's next in your career. As a valued member of our team, you can expect: * Opportunities for career growth and advancement * Ongoing training and development to ensure you have the skills and knowledge to succeed * A positive and supportive work environment that values your contributions * A comprehensive benefits package, including medical and dental benefits * A competitive pay rate and opportunities for bonuses and incentives **What's Next** If you're a motivated and customer-focused individual looking to take your career to the next level, we encourage you to apply for this exciting opportunity. Once you submit your application, our team will review your skills and experience to determine if you're a good fit for this role. Even if this position doesn't work out, you'll still be in our network, and our recruiters will have access to your profile, expanding your opportunities even more. **Apply Today** Don't miss out on this exciting opportunity to join our team and take your career to the next level. Apply now to become a Customer Service Representative with KellyConnect. Apply Job! Apply for this job