**Experienced Customer Logistics and Supply Chain Advisor – Remote Work Opportunity at arenaflex**

Remote Full-time
At arenaflex, we're passionate about revolutionizing the way businesses operate, and we're looking for a talented and driven individual to join our team as a Customer Logistics and Supply Chain Advisor. This exciting role offers a unique blend of remote work and time in our office, providing the perfect balance for those who value flexibility and collaboration. As a Customer Logistics and Supply Chain Advisor at arenaflex, you'll play a vital role in managing planned and unplanned Sales activities that impact our customers and orders. You'll be responsible for running SAP queries, analyzing reports, and identifying trends and solutions to drive success. Your exceptional communication skills and ability to build collaborative relationships with stakeholders at all levels will be essential in ensuring the execution of all customer requirements during promotional activities. **About arenaflex** arenaflex is a leading organization that's dedicated to providing innovative solutions to businesses across various industries. Our team is passionate about delivering exceptional customer experiences, and we're committed to fostering a culture of collaboration, creativity, and growth. As a Customer Logistics and Supply Chain Advisor, you'll be part of a dynamic team that's shaping the future of logistics and supply chain management. **Key Responsibilities** As a Customer Logistics and Supply Chain Advisor, your key responsibilities will include: * Managing planned and unplanned Sales activities that impact our customers and orders * Running SAP queries and analyzing reports to identify trends and solutions * Leading cross-functional meetings and process improvement initiatives * Conducting day-to-day customer service activities and managing escalated issues * Communicating effectively with stakeholders at all levels * Ensuring the execution of all customer requirements during promotional activities **Requirements** To be successful in this role, you'll need to possess the following qualifications and skills: * High School diploma or GED equivalent * Availability to work rotating weekends * Undergraduate degree in Business Administration, Logistics, Supply Chain, or equivalent work experience * At least one year of experience in a customer-facing role and one year in a call center * Three years of experience in a customer-facing role and three years in a call center are preferred * Strong customer service, problem-solving, issue resolution, and communication skills * Ability to build collaborative relationships with Product Supply System teams, Sales, and our customers * Knowledge of supply chain, Order Management, and Customer Services processes and systems * Sense of urgency, detail-oriented, and ability to provide clear and thorough documentation and communication * Ability to operate independently with minimal daily supervision * Experience with SAP P08 and SAP reports, Oracle Transportation Management (OTM), Excel, and Pivot Tables, Microsoft Office preferred **Skills and Competencies** To succeed in this role, you'll need to possess the following skills and competencies: * Strong analytical and problem-solving skills * Excellent communication and interpersonal skills * Ability to work collaboratively with cross-functional teams * Strong attention to detail and organizational skills * Ability to prioritize tasks and manage multiple projects simultaneously * Strong customer service skills and ability to resolve customer complaints * Knowledge of supply chain and logistics processes and systems * Experience with SAP and Oracle Transportation Management (OTM) is preferred **Career Growth Opportunities and Learning Benefits** As a Customer Logistics and Supply Chain Advisor at arenaflex, you'll have the opportunity to grow and develop your skills in a dynamic and supportive environment. We offer a range of training and development programs to help you achieve your career goals, including: * On-the-job training and mentorship * Opportunities for professional development and certification * Access to industry-leading tools and technologies * Collaborative and supportive team environment **Work Environment and Company Culture** arenaflex is committed to providing a positive and inclusive work environment that supports the well-being and success of our employees. Our office is designed to foster collaboration, creativity, and innovation, with a range of amenities and benefits to support your work-life balance. As a Customer Logistics and Supply Chain Advisor, you'll have the opportunity to work with a talented and dedicated team that's passionate about delivering exceptional customer experiences. **Compensation, Perks, and Benefits** arenaflex offers a competitive benefits package that includes: * Competitive salary * Comprehensive health insurance * Retirement plan * Paid time off and holidays * Access to industry-leading tools and technologies * Collaborative and supportive team environment **How to Apply** If you're a motivated and driven individual with a passion for customer service and logistics, we want to hear from you! To apply for this exciting opportunity, please submit your resume and cover letter to our online application portal. We can't wait to hear from you and learn more about your qualifications and experience. Apply Now Apply for this job
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