**Experienced Customer Logistics and Supply Chain Advisor – Driving Operational Excellence at blithequark**

Remote Full-time
Are you a results-driven professional with a passion for delivering exceptional customer experiences and optimizing supply chain operations? Do you thrive in fast-paced environments where no two days are the same? Look no further than this exciting opportunity to join blithequark as an Experienced Customer Logistics and Supply Chain Advisor. In this pivotal role, you will play a key part in shaping the future of our customer logistics and supply chain operations, driving process improvements, and ensuring seamless execution of customer requirements. **About blithequark** blithequark is a dynamic and innovative organization that is revolutionizing the way businesses operate. Our commitment to excellence, customer satisfaction, and operational efficiency has earned us a reputation as a leader in our industry. We are a team of passionate professionals who are dedicated to making a difference and driving growth through innovation and collaboration. At blithequark, we believe that our people are our greatest asset, and we are committed to providing a supportive and inclusive work environment that fosters growth, learning, and success. **Key Responsibilities** As an Experienced Customer Logistics and Supply Chain Advisor at blithequark, you will be responsible for: * Managing planned and unplanned Sales activities affecting orders/customers, ensuring seamless execution of customer requirements during promotional activities * Running SAP queries and using reports to identify trends and solutions, driving process improvements and optimizing supply chain operations * Leading cross-functional meetings and process improvement initiatives, collaborating with Product Supply System teams, Sales, and customers to drive operational excellence * Conducting day-to-day customer service activities and managing escalated issues, providing clear and thorough documentation and communication * Communicating effectively with stakeholders at all levels, building collaborative relationships and driving results through effective collaboration * Ensuring execution of all Customer requirements during promotional activities, driving customer satisfaction and loyalty **Requirements** To be successful in this role, you will need: * A High School diploma or GED equivalent * Availability to work rotating weekends * An undergraduate degree in Business Administration, Logistics, Supply Chain, or equivalent work experience * At least one year in a customer-facing role and one year in a call center * Three years in a customer-facing role; three years in a call center are preferred * Strong customer service, problem-solving, issue resolution, and communication skills * Building collaborative relationships with Product Supply System teams, Sales, and customers * Knowledge of supply chain, Order Management, and Customer Services processes and systems * A sense of urgency, detail-oriented, and able to provide clear and thorough documentation and communication * Ability to operate independently with minimal daily supervision * Experience with SAP P08 and SAP reports, Oracle Transportation Management (OTM), Excel and Pivot Tables, Microsoft Office preferred **Essential Skills and Competencies** To succeed in this role, you will need to possess: * Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels * Strong problem-solving and analytical skills, with the ability to identify trends and solutions * Ability to work independently with minimal daily supervision, with a sense of urgency and attention to detail * Strong customer service skills, with the ability to provide clear and thorough documentation and communication * Ability to operate in a fast-paced environment, with a focus on delivering results and driving operational excellence **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to providing a supportive and inclusive work environment that fosters growth, learning, and success. As an Experienced Customer Logistics and Supply Chain Advisor, you will have access to: * Ongoing training and development opportunities, including workshops, webinars, and conferences * Mentorship and coaching from experienced professionals in the field * Opportunities for career growth and advancement, with a focus on promoting from within * A collaborative and supportive work environment, with a focus on teamwork and collaboration **Work Environment and Company Culture** At blithequark, we pride ourselves on our dynamic and inclusive work environment. Our team is passionate about delivering exceptional customer experiences and driving operational excellence, and we are committed to providing a supportive and inclusive work environment that fosters growth, learning, and success. As an Experienced Customer Logistics and Supply Chain Advisor, you will be part of a team that is dedicated to making a difference and driving growth through innovation and collaboration. **Compensation, Perks, and Benefits** We offer a competitive benefits package that starts on day one of employment, including: * Competitive salary and bonus structure * Comprehensive health and wellness benefits, including medical, dental, and vision coverage * Retirement savings plan, including 401(k) matching * Paid time off, including vacation, sick leave, and holidays * Opportunities for professional development and growth * Collaborative and supportive work environment **How to Apply** If you are a results-driven professional with a passion for delivering exceptional customer experiences and optimizing supply chain operations, we encourage you to apply for this exciting opportunity to join blithequark as an Experienced Customer Logistics and Supply Chain Advisor. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job
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