**Experienced Customer Experience Specialist - Automotive**

Remote Full-time
Join arenaflex, a leading automotive dealership in Thomasville, GA, as we seek a highly motivated and customer-focused individual to join our sales team. As an Experienced Customer Experience Specialist - Automotive, you will be responsible for delivering exceptional customer experiences, driving sales growth, and contributing to the success of our award-winning dealership.

**About arenaflex**

arenaflex is a dynamic and innovative automotive dealership that has been serving the Thomasville community for years. Our commitment to excellence, customer satisfaction, and employee development has earned us a reputation as a top-performing dealership in the region. We are proud to offer a comprehensive benefits package, opportunities for career advancement, and a collaborative work environment that fosters growth and success.

**Job Highlights**

* Competitive salary range: $30,000.00 - $110,000.00 per year
* Comprehensive benefits package, including:
+ 401(k) plan
+ Dental insurance
+ Flexible schedule
+ Health insurance
+ Paid time off
+ Vision insurance
* Opportunities for career advancement and professional growth
* Collaborative and dynamic work environment
* Award-winning vehicles and a reputation for excellence
* 5-day work week and flexible scheduling options
* Employee recognition programs and rewards

**Responsibilities**

As an Experienced Customer Experience Specialist - Automotive, you will be responsible for:

* Greeting customers upon arrival and conducting a needs assessment to understand their automotive needs and preferences
* Communicating with customers via email, text, and phone to provide exceptional customer service and support
* Attending product and sales training courses to stay up-to-date on the latest automotive trends and technologies
* Maintaining owner follow-up and prospect development systems to drive sales growth and customer satisfaction
* Presenting quotes and estimates to customers for approval, ensuring accuracy and transparency in all interactions

**Requirements**

To be successful in this role, you will need:

* A valid driver's license and a clean driving record
* A background check and drug test
* To be at least 18 years of age
* A commitment to a long-term career in the automotive industry
* The ability to work evenings and Saturdays
* Excellent communication and interpersonal skills
* A strong customer service focus and a passion for delivering exceptional experiences
* Basic computer skills and proficiency in CRM software

**Preferred Qualifications**

While previous automotive or sales experience is not required, we prefer candidates with:

* Previous sales or customer service experience
* Knowledge of the automotive industry and its trends
* Familiarity with CRM software and other sales tools
* A strong understanding of customer needs and preferences
* A proven track record of delivering exceptional customer experiences and driving sales growth

**Career Growth Opportunities**

arenaflex is committed to the growth and development of our employees. We offer:

* Opportunities for career advancement and professional growth
* Comprehensive training and development programs
* A collaborative and dynamic work environment that fosters innovation and creativity
* A commitment to employee recognition and rewards

**Work Environment**

Our dealership is a fast-paced and dynamic environment that requires a high level of energy and enthusiasm. As an Experienced Customer Experience Specialist - Automotive, you will be working in a state-of-the-art facility with a team of dedicated and passionate professionals. We offer a comprehensive benefits package, including health insurance, dental insurance, and a 401(k) plan, to ensure that our employees are supported and rewarded for their hard work and dedication.

**Compensation and Benefits**

arenaflex offers a competitive salary range of $30,000.00 - $110,000.00 per year, depending on experience and performance. We also offer a comprehensive benefits package, including:

* 401(k) plan
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance

**How to Apply**

If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

**Interview Details**

C.Rice Global will be conducting in-person interviews for this position on Friday, March 28, 2025, between the hours of 9am and 10:30am. The interview will take place at Thomasville Toyota's new vehicle showroom, located at 14724 US-19, Thomasville, GA 31757. We encourage all interested candidates to attend and learn more about this exciting opportunity.

**About C.Rice Global**

C.Rice Global is an automotive recruiting and staffing company that connects job seekers with their prospective employers. With a reputation for excellence and a commitment to customer satisfaction, C.Rice Global is the go-to partner for automotive job seekers and employers alike. Check us out on Google at https://g.page/r/CfTRtnTvt8YDEB0 to learn more about our services and expertise.

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