**Experienced Customer Engineer – AI/ML, Healthcare and Life Sciences at arenaflex**

Remote Full-time
**Job Summary:** Join arenaflex, a leading technology company, as an Experienced Customer Engineer – AI/ML, Healthcare and Life Sciences. As a key member of our team, you will play a vital role in helping customers transform and build what's next for their business using arenaflex's cutting-edge technology. With a focus on machine learning, big data, and numerical programming frameworks, you will work closely with technical sales teams to differentiate arenaflex's products and services to our customers. If you have a passion for technology, a strong background in computer science, and excellent communication skills, we encourage you to apply for this exciting opportunity. **About arenaflex:** arenaflex is a rapidly growing business that helps customers transform and build what's next for their business using technology built in the cloud. Our products are engineered for security, reliability, and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers – developers, small and large businesses, educational institutions, and government agencies – see the benefits of our technology come to life. **Responsibilities:** As an Experienced Customer Engineer – AI/ML, Healthcare and Life Sciences, you will be responsible for: * Working with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers. * Providing machine learning expertise to support the technical relationship with arenaflex's customers, including product and solution briefings, proof-of-concept work, and partner directly with product management to prioritize solutions impacting customer adoption to arenaflex's Cloud Platform. * Working with customers to demonstrate and prototype arenaflex's product integrations in customer/partner environments. * Recommending integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution using best practices on arenaflex's Cloud Platform. * Traveling to customer sites, conferences, and other related events as needed. **Essential Qualifications:** * Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. * 10 years of experience as a pre-sales engineer at an enterprise technology company or a similar customer-facing role. * Experience engaging with, and presenting to, technical stakeholders and executive leaders. * Experience with big data, machine learning, and numerical programming frameworks (e.g., TensorFlow, Python, MATLAB). **Preferred Qualifications:** * Master's degree in Computer Science, or a related technical field. * Experience in building machine learning solutions and leveraging specific machine learning architectures (e.g., deep learning, LSTM, convolutional networks). * Experience in architecting and developing software or infrastructure for scalable, distributed systems. * Experience in data and information management as it relates to big data trends and issues within businesses. * Ability to learn quickly, understand, and work with new emerging technologies, methodologies, and solutions in the cloud/IT technology space. **Skills and Competencies:** * Strong technical expertise in machine learning, big data, and numerical programming frameworks. * Excellent communication and presentation skills, with the ability to engage with technical stakeholders and executive leaders. * Ability to work in a fast-paced environment, with multiple priorities and deadlines. * Strong problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions. * Experience with cloud-based technologies, including Google Cloud Platform. **Career Growth Opportunities and Learning Benefits:** As an Experienced Customer Engineer – AI/ML, Healthcare and Life Sciences at arenaflex, you will have the opportunity to: * Work with a talented team of engineers, sales professionals, and product managers to develop and deliver innovative solutions to customers. * Collaborate with customers to understand their technical needs and develop effective solutions to meet those needs. * Stay up-to-date with the latest technologies and trends in machine learning, big data, and cloud computing. * Participate in training and development programs to enhance your skills and knowledge. * Contribute to the development of arenaflex's Cloud Platform and product offerings. **Work Environment and Company Culture:** arenaflex is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. **Compensation, Perks, and Benefits:** arenaflex offers a competitive salary range of $139,000-$213,000, plus bonus, equity, and benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. **How to Apply:** If you are a motivated and experienced professional with a passion for technology and a strong background in computer science, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you are the ideal candidate for this role. Apply for this job
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