**Experienced Customer Development Manager – BJ's Club Customer**

Join arenaflex, a global leader in the consumer goods industry, and take on a challenging role as a Customer Development Manager for BJ's Club Customer. As a key member of our team, you will be responsible for executing strategies and tactics that achieve shipment, consumption, and share goals as defined in the FY Business Plan. This role requires a strong understanding of the customer's needs, as well as the ability to manage trade funds within budget and analyze promotional spending for maximum efficiency. **About arenaflex** arenaflex is a house of iconic brands, including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S®, and BAND-AID®, that you already know and love. Our global team of over 22,000 brilliant people is passionate about insights, innovation, and delivering the best products to our customers. We put people first, care fiercely, earn trust with science, and solve with courage. Join us in shaping our future and yours. **Role Overview** As a Customer Development Manager, you will be responsible for managing trade budget for assigned areas with Trade Investment Efficiency (TIE) as a key metric. You will also achieve and work to consistently improve forecast accuracy by working with CPFR partners and having a full understanding of the business (POS, Inventory, etc.). Additionally, you will troubleshoot orders, provide status to customers, and seek to resolve all logistical issues and challenges. **Key Responsibilities** * Implements 4P's (product, placement, promotion, and pricing) business tactics that align with brand strategies and meet customer needs. * Manages trade budget for assigned area with Trade Investment Efficiency (TIE) as a key metric. * Achieves and works to consistently improve forecast accuracy by working with CPFR partners and having a full understanding of the business (POS, Inventory, etc.). * Troubleshoots orders, provides status to customers, and seeks to resolve all logistical issues and challenges. * Collaborates with finance, supply chain, brand, customer strategy, trade customization, Omni performance, and category insights and analytics to align efforts and tactics with customer. * Acts as the primary point of contact for a category or categories with the customer and meets frequently with buyers to discuss tactical matters such as progress to JBP goals, promotional initiatives, issues, and competitive threats. * Executes new product launches and provides promotional materials to the customer. * Conducts analysis to assess the effectiveness of promotional activities and strategies. * Monitors key metrics to measure progress to goals. * Utilizes syndicated and customer data to incorporate into sales and category growth plans. * Tailors customer-and product group-specific sales presentations to gain support for recommendations. * Integrates with internal business partners regularly to deliver Voice of Customer, provide competitive insights, and ensure connectivity/context to company initiatives. * Complies with company policy and procedures at all times. **What We Are Looking For** * A minimum Bachelor's degree required. * 6 years prior consumer sales-related experience required with 4 years of direct sales experience. * Ability to interpret and communicate complex business data. * Ability to communicate and negotiate effectively. * Syndicated data experience required. * Experience working with a top-ten retailer (i.e., Walgreens, Walmart, Target, CVS) preferred or Club Channel specific Customer highly desired (BJ's, Sam's Club, Costco). * Demonstrated ability to build strong business relationships. * Ability to work effectively within a fast-paced, complex matrix environment. * This person will sit out of Fort Washington, PA, or Summit, NJ, and the position will require up to 10-25% travel - fluctuating during the business cycle(s). **Desired Qualifications** * Broad experience across sales, operations, finance, trade, and category, shopper, and eCommerce roles is preferred. **What's in It for You** * Annual base salary for new hires in this position ranges from $98,000 to $167,900. This takes into account a number of factors including work location, the candidate's skills, experience, education level, and other job-related factors. * Competitive Benefit Package* * Paid Company Holidays, Paid Vacation, Volunteer Time, and More! * Learning & Development Opportunities * Kenvuer Impact Networks * This list could vary based on location/region **Equal Opportunity Employer** arenaflex is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. **How to Apply** If you are a motivated and results-driven individual with a passion for customer development, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to apply for the Customer Development Manager – BJ's Club Customer role at arenaflex. Apply for this job