Experienced Customer Account Representative (Inside Sales) – Virtual Customer Service Team

Are you a motivated and results-driven sales professional looking to take your career to new heights? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? Look no further than arenaflex, a leading innovator in the media and technology industry. As a Customer Account Representative (Inside Sales) on our virtual customer service team, you will play a critical role in delivering exceptional customer experiences and driving business growth. About arenaflex arenaflex is a Fortune 50 leader that brings together the best in media and technology to create the world's best entertainment and online experiences.We are at the forefront of change, moving at an amazing pace thanks to our remarkable people who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries, and our goal to lead the future in media and technology, we want you to fast-forward your career at arenaflex. JoinOur Virtual Customer Service Team We are seeking experienced Customer Account Representatives (Inside Sales) to join our virtual customer service team.As a key member of our team, you will be responsible for selling arenaflex products and services that meet the evolving needs of our customers. You will work closely with customers to understand their needs, create personalized solutions, and deliver exceptional customer experiences. Key Responsibilities * Sell arenaflex products and services that meet customer needs and exceed performance goals * Build and maintain strong relationships with customers through effective communication, active listening, and empathy * Identify opportunities to upsell and cross-sell products and services to existing customers * Collaborate with internal teams to resolve customer issues and provide seamless customer experiences * Stay up-to-date with current and emerging communications and entertainment technologies to provide expert advice and recommendations to customers * Meet or exceed sales targets, productivity metrics, and customer satisfaction goals * Participate in ongoing training and development to enhance sales skills and product knowledge Benefits * Competitive compensation package, including base hourly pay, targeted commission, and bonuses * Comprehensive benefits package, including medical, dental, vision, and 401(k) retirement plan * Paid training and ongoing development opportunities to enhance sales skills and product knowledge * Flexible work arrangements, including remote work options and flexible scheduling * Opportunities for career growth and advancement within arenaflex * Recognition and rewards for outstanding performance and contributions to the team Requirements * High school diploma or equivalent required; 2-5 years of sales experience preferred * Proven track record of meeting or exceeding sales targets and productivity metrics * Excellent communication, interpersonal, and problem-solving skills * Ability to work independently with minimal supervision and as part of a team * Strong product knowledge and understanding of the communications and entertainment industry * Proficiency in CRM software and other sales tools * Ability to work in a fast-paced, dynamic environment with multiple priorities and deadlines Preferred Qualifications * Bachelor's degree in Business, Marketing, or related field * Experience in sales, customer service, or a related field * Certification in sales, customer service, or a related field * Proficiency in multiple languages Work Environment * Work from home in a quiet, private space with a dedicated workspace * Reliable high-speed internet connection (100mbps or faster) required * Ability to wear a headset and use a computer and keyboard for extended periods * Ability to work variable schedules, including nights, weekends, and holidays If you are a motivated and results-driven sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity.Please submit your resume and cover letter to. We look forward to hearing from you! Equal Employment Opportunity arenaflex is an Equal Employment Opportunity / Affirmative Action / Drug-Free workplace employer. We are committed to diversity, equity, and inclusion in all aspects of our business. We welcome applications from diverse candidates and encourage individuals from underrepresented groups to apply. Note arenaflex is a leading innovator in the media and technology industry. We are committed to providing a safe and inclusive work environment for all employees.We are an equal opportunity employer and welcome applications from diverse candidates.