**Experienced Content Strategist- Customer Advocacy Specialist – Digital Storytelling and B2B Marketing Expert**

We are seeking a highly skilled and creative Content Strategist- Customer Advocacy Specialist to join our team at arenaflex. As a key member of our marketing team, you will be responsible for crafting compelling customer advocacy content that resonates with our target audience. Your expertise in storytelling, B2B marketing, and customer reference programs will help us drive business growth and establish arenaflex as a thought leader in our industry. **About arenaflex** arenaflex is a dynamic and innovative company that is revolutionizing the way we approach marketing and customer engagement. We are passionate about creating meaningful connections with our customers and stakeholders, and we are looking for a talented Content Strategist- Customer Advocacy Specialist to help us achieve our goals. Our team is collaborative, fast-paced, and dedicated to delivering exceptional results. **Responsibilities** As a Content Strategist- Customer Advocacy Specialist, you will be responsible for creating user-friendly customer advocacy content that meets the complex stakeholder requirements of our business. Your key responsibilities will include: * Developing Marcom strategy by interviewing customers, authoring creative briefs, and helping define compelling storylines to meet our marketing objectives. * Creating impactful storylines and content for digital and sales enablement teams, including case studies, customer testimonials, and sales pitches. * Managing administrative tasks such as team huddles, priority alignment, reporting, communication, required trainings, internal site updates, and staying active in our project management system. * Collaborating with cross-functional teams to ensure alignment and consistency in our marketing efforts. * Staying up-to-date with industry trends and best practices in B2B marketing and customer advocacy. **Qualifications** To be successful in this role, you will need to have: * Experience in a Customer Marketing or Customer Reference program developing B2B case studies with exceptional written and verbal communication skills. * Ability to identify and write compelling narratives for customer pitches and briefs. * A solid understanding of B2B marketing communication fundamentals (channels, audience, content types, messaging) with a digital-first mindset. * Strong project management skills, including the ability to prioritize tasks, manage multiple projects, and meet deadlines. * Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. * A passion for storytelling and a creative approach to content development. **Essential Skills and Competencies** * Strong written and verbal communication skills, with the ability to craft compelling narratives and stories. * Excellent project management skills, including the ability to prioritize tasks, manage multiple projects, and meet deadlines. * Strong collaboration and communication skills, with the ability to work effectively with cross-functional teams. * A solid understanding of B2B marketing communication fundamentals (channels, audience, content types, messaging) with a digital-first mindset. * Experience with content management systems (CMS) and project management tools (e.g. Asana, Trello). * Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions. **Preferred Qualifications** * Experience with customer reference programs and B2B case studies. * A degree in Marketing, Communications, or a related field. * Certification in content marketing or a related field (e.g. HubSpot, Content Marketing Institute). * Experience with digital marketing tools (e.g. social media, email marketing, SEO). **Career Growth Opportunities and Learning Benefits** arenaflex is committed to the growth and development of our employees. As a Content Strategist- Customer Advocacy Specialist, you will have opportunities to: * Develop your skills and expertise in content marketing, customer advocacy, and B2B marketing. * Collaborate with cross-functional teams to drive business growth and establish arenaflex as a thought leader in our industry. * Participate in training and development programs to enhance your skills and knowledge. * Take on new challenges and responsibilities as you grow and develop in your role. **Work Environment and Company Culture** arenaflex is a dynamic and innovative company that values collaboration, creativity, and customer satisfaction. Our team is passionate about creating meaningful connections with our customers and stakeholders, and we are committed to delivering exceptional results. Our work environment is fast-paced and collaborative, with a focus on teamwork and open communication. **Compensation, Perks, and Benefits** arenaflex offers a comprehensive benefits package, including: * A competitive salary and bonus structure. * A comprehensive health insurance package, including medical, dental, and vision coverage. * A 401(k) plan with company match. * A flexible work environment, including remote work options. * A comprehensive training and development program. * A recognition and reward program to recognize and reward outstanding performance. **How to Apply** If you are a creative and motivated individual with a passion for storytelling and B2B marketing, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for this role. We look forward to hearing from you! Apply for this job