**Experienced Claims Specialist - Data Entry ID-1830 – arenaflex Store**

Join the arenaflex team as an Experienced Claims Specialist - Data Entry, where you will play a vital role in supporting the company's mission to provide exceptional customer experiences. As a key member of the arenaflex team, you will be responsible for delivering high-quality data entry services, ensuring accurate and timely processing of claims, and providing exceptional customer service. **About arenaflex** arenaflex is a leading provider of innovative solutions and services, dedicated to empowering individuals and businesses to achieve their goals. With a strong commitment to excellence, arenaflex has established itself as a trusted partner in the industry, known for its exceptional customer service, cutting-edge technology, and collaborative approach. **Job Summary** As an Experienced Claims Specialist - Data Entry, you will be responsible for: * Supporting and promoting change management and/or departmental/enterprise initiatives within assigned areas of responsibility * Meeting or exceeding departmental quality and service standards * Delivering routine work independently, in accordance with established procedures and guidelines, in a timely manner and meeting deadlines appropriately * Making routine & non-routine decisions, applying limited but increasingly more discretion within role except for matters of significance which affect the business as a whole or a significant part of it, in accordance with established procedures & guidelines * Determining eligibility and confirming effective dates for benefit elections based on contractual guidelines * Leveraging critical thinking and problem-solving skills to create and modify member level records across multiple products, applications, platforms * Maintaining accurate member records by verifying dates, names, salary figures, and other information provided by groups * Applying policy provisions for effective dates, evidence of insurability and other pertinent information to determine necessary changes * Considering what the customer will experience in all actions * Recognizing what needs to be done to meet customer needs and demonstrating flexibility and responsiveness on system work independently **Key Responsibilities** * Data Entry: Accurately and efficiently enter data into arenaflex's systems, ensuring high-quality and timely processing of claims * Claims Processing: Review and process claims, ensuring compliance with contractual guidelines and company policies * Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner * Communication: Collaborate with internal teams and external partners to ensure seamless communication and coordination * Problem-Solving: Utilize critical thinking and problem-solving skills to resolve complex issues and improve processes **Requirements** * High School or GED (Minimum Required) * No prior experience required * Ability to perform repetitive tasks while maintaining speed of work, accuracy, and attention to detail without loss to productivity * Ability to perform under stress in cases of emergency, critical, or hazardous situations * Ability to work with others in a team environment * Demonstrates ability to work in a fast-paced environment * Demonstrates interpersonal skills with a collaborative style * Demonstrates organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail * Demonstrates solid relationship management skills with internal and/or clients (e.g. management, peers, colleagues, customers, etc.) * Demonstrates the ability to use sound judgment and discretion regarding confidential information * Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) * Successfully completes regulatory and job training requirements **Preferred Qualifications** * 1-2 years of experience in a related field (e.g. data entry, claims processing, customer service) * Strong knowledge of contractual guidelines and company policies * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment with multiple priorities * Strong problem-solving and critical thinking skills * Experience with arenaflex's systems and processes **What We Offer** * Competitive salary and benefits package * Opportunities for career growth and professional development * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance * Comprehensive training and support * Flexible work arrangements and work-life balance **How to Apply** If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [arenaflex's website or email address]. We look forward to hearing from you! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job