**Experienced Bilingual Customer Support Specialist - Overnights at arenaflex**

**Job Summary:** Join arenaflex, a leading distributor of shipping, industrial, and packaging materials, as a Bilingual Customer Support Specialist - Overnights. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, providing product recommendations, and handling account inquiries using world-class technology. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. **About arenaflex:** arenaflex is a family-owned company with over 9,000 employees across 13 locations in North America. We are committed to offering exceptional benefits and perks to our employees, making us a great place to work and grow your career. As a drug-free workplace, we value diversity and inclusion, and we are an EEO/AA Employer/Vet/Disabled. **Job Responsibilities:** As a Bilingual Customer Support Specialist - Overnights, you will be responsible for: * Processing customer orders, making product recommendations, and handling account inquiries using world-class technology. * Being a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently. * Building business relationships with customers over phone, email, and chat. * Understanding customer needs and recommending arenaflex's best solutions. * Helping customers navigate arenaflex's website and online ordering. **Minimum Requirements:** * High school diploma or equivalent. Bachelor's degree preferred. * Excellent problem-solving, listening, and communication skills. * Prior customer service experience is a plus, but if you are eager to learn, we will train you! * Bilingual (English / Spanish) - fluent in both verbal and written forms. **Benefits:** * Complete health insurance coverage and 401(k) with 6% employer match that starts day one! * Multiple bonus programs. * Paid holidays and generous paid time off. * Tuition Assistance Program that covers professional continuing education. * Employee Perks: + Best-in-class, clean, modern facilities. + First-class fitness center and nearby walking path. **Work Environment and Company Culture:** As a Bilingual Customer Support Specialist - Overnights, you will work in a fast-paced, dynamic environment with a team of motivated and customer-focused individuals. Our collaborative in-person setting offers regular team events and opportunities for growth and development. We value diversity and inclusion, and we are committed to creating a positive and supportive work environment. **Career Growth Opportunities and Learning Benefits:** arenaflex offers a range of career growth opportunities and learning benefits, including: * In-depth training to help you sharpen communication and problem-solving skills. * Professional environment with one-on-one peer mentoring and room to grow in your career. * Opportunities for advancement and professional development. **Compensation and Perks:** * Pay from $27 to $32 per hour with significant growth and earning potential! * Includes $4 Shift Differential. * Generous paid time off and holidays. * Comprehensive benefits package, including health insurance and 401(k) with employer match. **How to Apply:** If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please visit our website to learn more and submit your application. **Contact Information:** arenaflex 4810 South Hellman Avenue, Ontario, CA 91762 Phone: [insert phone number] Email: [insert email] **Equal Employment Opportunity:** arenaflex is an EEO/AA Employer/Vet/Disabled and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified candidates. Apply for this job