Experienced Associate Director of Web Development and Experience Testing – Leading Multiple Global Teams in Frontend Development, Dynamic Content, and Personalization

Introduction to Verizon and Our Mission At Verizon, we are driven by a passion to empower people, businesses, and communities through innovative technology solutions. We believe in fostering a culture of inclusivity, creativity, and collaboration, where every individual can thrive and contribute to our mission. As a leader in the telecommunications industry, we are committed to delivering exceptional customer experiences, driving digital transformation, and making a positive impact on society. If you are a talented and ambitious professional looking to take your career to the next level, we invite you to join our team as an Associate Director of Web Development and Experience Testing. Job Overview and Responsibilities In this critical role, you will lead multiple global teams focused on crafting and maintaining the Learn layer or Upper Funnel of Verizon's high-traffic Consumer website and app. Your responsibilities will include: Setting strategic vision for Frontend Development (FED) and Target teams in terms of platforms, development tools, and process optimization Providing oversight of work product to ensure timely and quality delivery of content changes to various digital platforms Leading critical project and resource planning for peak marketing initiatives throughout the year Monitoring and identifying work opportunities and impacts from sister organizations that may impact the FED and Target teams Working to establish and optimize processes and tools for distributing work and managing status across high-functioning on-shore and off-shore teams Coordinating with onshore and offshore implementation, release management, and testing resources to execute production content releases Acting as a point of escalation to troubleshoot, prioritize, and resolve content implementation and release issues Contributing directly to technical requirements, system architecture, workflow requirements, system integration, and overall solution design for the CMS tools under your purview Serving as a cheerleader and evangelist for your teams and their work, leveraging every opportunity to build and fortify equity within the broader organization Identifying and helping implement process and tool enhancements to increase productivity, quality, change tolerance, and communication with globally dispersed team members and stakeholders Essential Qualifications and Skills To succeed in this role, you will need: A Bachelor's degree or four or more years of experience in a related field Six or more years of relevant work experience in frontend development, experience testing, or a related field Experience in frontend development fundamentals (HTML, JavaScript, CSS, common frameworks, etc.) Experience working with enterprise-scale Ecommerce and content management systems Experience managing personalized content and the implementation of multivariate testing Experience in SDLC and content deployment project management fundamentals Experience with enterprise ticket and workflow management tools (e.g., JIRA) Experience in business process analysis and optimization Preferred Qualifications and Skills In addition to the essential qualifications, we are looking for candidates with: Strong problem-solving, troubleshooting, and analytical skills Strong attention to detail and organizational skills Excellent verbal, written, and presentation skills, and the ability to communicate effectively with a broad range of stakeholders of varying seniority Proven ability to manage deadlines and multiple/simultaneous, highly complex, cross-functional projects/initiatives Highly responsive, reliable, and proactive Ability to work constructively and positively within a team environment, even under pressure or stringent deadlines Strong people leadership, development, and performance management skills Proficiency in either the G-Suite or Microsoft Office document-related applications (e.g., PowerPoint/Slides, Excel/Sheets, etc.) Career Growth Opportunities and Learning Benefits At Verizon, we are committed to helping our employees grow and develop their careers. As an Associate Director of Web Development and Experience Testing, you will have access to: Comprehensive training and development programs to enhance your skills and knowledge Opportunities to work on high-impact projects and initiatives that drive business results A collaborative and supportive work environment that fosters innovation and creativity Regular feedback and coaching to help you achieve your career goals Opportunities to network and build relationships with colleagues and industry leaders Work Environment and Company Culture At Verizon, we pride ourselves on our inclusive and diverse company culture. We believe in creating a work environment that is: Collaborative and supportive Inclusive and respectful Flexible and adaptable Focused on employee well-being and work-life balance We offer a range of benefits and perks to support our employees' physical, emotional, and financial well-being, including: Competitive salary and bonus structure Comprehensive health and wellness programs Flexible work arrangements, including remote work options Generous paid time off and holiday policies Opportunities for professional development and growth Compensation, Perks, and Benefits We offer a competitive compensation package that includes a salary range of $120,000 - $180,000 per year, depending on experience. In addition to your salary, you will be eligible for a range of benefits and perks, including: Annual bonus structure Comprehensive health and wellness programs Flexible work arrangements, including remote work options Generous paid time off and holiday policies Opportunities for professional development and growth Access to exclusive employee discounts and promotions Conclusion and Call to Action If you are a motivated and talented professional looking to take your career to the next level, we encourage you to apply for the Associate Director of Web Development and Experience Testing role at Verizon. With our commitment to innovation, diversity, and employee growth, we offer a unique and rewarding work environment that will challenge and inspire you to achieve your full potential. Don't miss this opportunity to join our team and contribute to the future of telecommunications. Apply now and take the first step towards an exciting and fulfilling career with Verizon! Apply for this job