**Experienced Administrative Data Entry Assistant – Claims Support in Heathrow, FL at arenaflex**

At arenaflex, we're committed to providing exceptional insurance and surety solutions to our customers. As a leading private, family-owned property and casualty insurer in the U.S., we're dedicated to fostering a culture of collaboration, innovation, and growth. We're seeking an experienced Administrative Data Entry Assistant to join our team in Heathrow, FL, and contribute to our mission of delivering outstanding results. **About arenaflex** arenaflex is a dynamic and forward-thinking organization that values diversity, inclusion, and employee engagement. Our team is passionate about providing top-notch insurance and surety solutions to our customers, and we're committed to creating a work environment that's inclusive, supportive, and empowering. We believe in investing in our employees' growth and development, and we offer a range of benefits and opportunities to help them thrive. **Job Summary** As an Administrative Data Entry Assistant, you'll play a critical role in supporting our claims professionals by providing administrative support, data entry, and communication services. This is a full-time position that requires working from our Heathrow, FL office Monday-Friday. If you're a detail-oriented, organized, and customer-focused individual with excellent communication skills, we encourage you to apply. **Responsibilities** * Set up and maintain surety claims files, ensuring accuracy and completeness * Prepare initial responses to new surety bond claims by generating and mailing correspondence * Calendaring important milestone dates for new claims and ensuring timely follow-up * Serve as a primary point of contact for communications with claimants, bond principals, and other parties * Maintain electronic claim files by scanning documents and classifying and saving them to our electronic claims system * Handle confidential information professionally and consistently with arenaflex policies * Collaborate with claims professionals to resolve issues and provide support as needed * Perform other administrative tasks as required to support the claims team **Qualifications** * High School degree or equivalent (defined as 4 years of relevant experience) * Dependable/punctual with a strong attention to detail and accuracy * Proficiency with MS Office software (e.g., MS Word, MS Excel, MS Outlook, MS Access) and ability to learn and follow company claims systems and procedures * Excellent communication and interpersonal skills, with the ability to interact effectively with lawyers, company employees, and external clients * Ability to use logic and reasoning to identify solutions, conclusions, or approaches to problems * Authorization to work in the United States and no requirement for VISA sponsorship, now or in the future, for employment purposes **Essential Skills and Competencies** * Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines * Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders * Proficiency with MS Office software and ability to learn and follow company claims systems and procedures * Ability to maintain confidentiality and handle sensitive information professionally * Strong attention to detail and accuracy, with the ability to identify and resolve issues promptly * Ability to work collaboratively as part of a team, with a customer-focused approach **Preferred Qualifications** * Experience in an administrative or claims support role, preferably in the insurance or surety industry * Knowledge of insurance and surety principles and practices * Familiarity with electronic claims systems and procedures * Certification in claims or insurance-related fields (e.g., CPCU, CIC) **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to investing in our employees' growth and development. We offer a range of benefits and opportunities to help you advance your career, including: * Comprehensive training programs and on-the-job coaching * Mentorship and coaching from experienced professionals * Opportunities for professional development and certification * A dynamic and supportive work environment that encourages collaboration and innovation **Work Environment and Company Culture** arenaflex is a dynamic and forward-thinking organization that values diversity, inclusion, and employee engagement. Our team is passionate about providing top-notch insurance and surety solutions to our customers, and we're committed to creating a work environment that's inclusive, supportive, and empowering. We believe in investing in our employees' growth and development, and we offer a range of benefits and opportunities to help them thrive. **Compensation, Perks, and Benefits** arenaflex offers a competitive compensation package, including: * 26 PTO days (entry-level) + 12 company holidays = 38 paid days off * Healthcare and wellness programs * Opportunity to earn performance-based bonuses * 7% 401(k) company match and additional discretionary retirement contribution * College loan assistance support plan * Educational assistance program * Mentorship program * Dress for your day policy **How to Apply** If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer, committed to diversity, inclusion, and employee engagement. We maintain a drug-free workplace and participate in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Apply for this job