Experience Planner – Full Time - Remote
We are seeking an Experience Planner to oversee the reservation process for guests at Miraval Austin Resort and Spa. As an Experience Planner, you will be responsible for developing relationships with clients, offering helpful suggestions or solutions to their wellbeing planning needs, and creating a life-changing Miraval stay. Requirements • Deliver superior experience planning for guests of all three Miraval Resorts • Make authentic connections with Miraval guests both on the phone, via email and chat • Provide helpful and cooperative communication between departments • Attain proficiency in the Miraval catalog of experiences • Work independently using resources provided • Attend training classes to stay current on all aspects of Miraval procedures, services and offerings Benefits • iAm Days to spend a paid 8 hours experiencing Miraval, twice per year • Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth • Discounted and Complimentary Hyatt Hotel nights • Medical, Prescription, Dental and Vision Insurance on 30th day of employment • 401K with company match • Generous Paid Time Off program • Paid Family Bonding Time and Adoption Assistance • Complimentary daily colleague meals • Employee Stock Purchase Plan • Access to resort facilities including spa services, programs, hiking trails and fitness center Apply tot his job