Events Coordinator

MCI USA is an established, family-friendly company offering outstanding benefits and significant growth opportunities. They are seeking an Events Coordinator to serve as a support role to the event manager for various association and corporate clients, managing event logistics and client interactions.ResponsibilitiesServe in a support role to event manager on an array of events ranging from fully in-person, virtual or a hybrid modelWork with department technologies and tools, virtual event platforms, registration platforms, exhibit floor module and event mobile apps, etcRespond to registration email inquiries. Make registration record updates, cancellations, refunds, etcMaintain registration and housing tracking reportsManage VIP rooming lists, requirements, hospitality servicesMaintain department files and historical event documentationSource variety of event materials such as lanyards, sponsorship items, etcCoordinate department functions such as event supplies, shipping, event cancellation insurance, etcActively participate in monthly client meetingsTravel onsite to events, support onsite activationsMaintain department filesAll other duties as assignedSkills1-5 years of event experienceVIP customer service, ability to deliver white glove serviceStrong oral and written communication skills and ability to interact in a firm but highly collaborative fashionTeam focus but independent judgment and visionSolutions-oriented, creative problem solverMust have the ability to prioritize and manage multiple projects and deadlines in a fast paced, dynamically, changing environmentEager to learn with a desire for career growth in the events industryTeam-focused with independent judgment and visionSolutions-oriented and creative problem solverStrong interpersonal skills and ability to interact professionally with clients and colleaguesCommitment to continuous improvement and adaptability in changing environmentsExperience in association or corporate markets and multi-client environment preferredExperience working in Cvent and/or Map Your Show, a plusCvent, Map Your Show or other event technologies, a plusBenefitsPTO13 paid company holidays, including closure Christmas Eve through New Year’s Day401KMedical, dental, vision and supplementary insurancesEmployer-paid group life insurance, short-term and long-term disabilityEmployer-paid family building benefit (fertility, adoption and surrogacy)Employer-paid mental health benefitPet discount programCompany OverviewMCI USA engage and activate their target audiences, building community and boosting client performance. It is a sub-organization of MCI Group Holding. It was founded in 1989, and is headquartered in Mclean, Virginia, USA, with a workforce of 201-500 employees. Its website is https://www.wearemci.com/en-us.



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