Europe Healthcare Customer Care International Rep

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Europe Healthcare Customer Care Representative Remote Position High English proficiency Grade: 8 Job summary This position provides a one-to-one customer service experience for UPS Healthcare accounts in United Kingdom, Ireland, Norway, Sweden, Finland and Denmark in English language He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls. Responsibilities: Builds and maintains relationships with related internal functions (i.e., Sales, Billing, Delivery Information and Operations). Analyzes and resolves Healthcare account issues. Qualifications: Excellent communication skills and English language proficiency, flexible and eager to learn. Working hours: Availability: Monday to Friday 2AM to 11am. excluding local Bank holidays. 44 Hrs per week Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.