Epic Inpatient Willow Analyst (Remote)
Summary: A premier healthcare organization in Houston is looking for an Epic Inpatient Willow Analyst to enhance pharmacy operations by integrating Epic Willow with point-of-sale systems and supporting new store builds. The role requires a blend of technical skills and clinical pharmacy knowledge to optimize workflows and improve patient care. Candidates can work remotely from any state or time zone, provided they are comfortable with Central Standard Time (CST). Key Responsibilities: Manage and resolve break/fix tickets to ensure system reliability and minimize downtime. Handle optimization requests to improve workflows, enhance user experience, and increase efficiency. Lead the design, configuration, and implementation of Epic Willow for four upcoming retail pharmacy locations. Collaborate with cross-functional teams to integrate point-of-sale systems and ensure compliance with healthcare IT standards. Partner with pharmacy staff and healthcare providers to align system functionality with clinical needs. Provide technical guidance and training to end-users, ensuring smooth adoption of new builds and optimizations. Key Skills: Epic Willow Inpatient Certification (mandatory). Proven experience building out new retail pharmacy stores. Strong background with Point of Sale (POS) systems. Minimum of 2 years of experience in Healthcare IT (Epic experience preferred but not required). PharmD license highly preferred. Candidates without a PharmD must demonstrate a strong clinical background in pharmacy. Salary (Rate): undetermined City: undetermined Country: USA Working Arrangements: remote IR35 Status: outside IR35 Seniority Level: undetermined Industry: IT Detailed Description From Employer: A premier healthcare organization in Houston is seeking a skilled Epic Inpatient Willow Analyst to join their growing team. This role is critical in supporting pharmacy operations across both inpatient and retail settings, ensuring seamless integration of Epic Willow with point-of-sale systems and new store builds. The ideal candidate will combine technical expertise with clinical pharmacy knowledge to deliver optimized workflows and reliable solutions that directly impact patient care. Candidates may sit in any state or time zone, so long as they are comfortable working on CST. Key Responsibilities System Support & Maintenance Manage and resolve break/fix tickets to ensure system reliability and minimize downtime. Handle optimization requests to improve workflows, enhance user experience, and increase efficiency. New Store Builds Lead the design, configuration, and implementation of Epic Willow for four upcoming retail pharmacy locations. Collaborate with cross-functional teams to integrate point-of-sale systems and ensure compliance with healthcare IT standards. Clinical & Operational Collaboration Partner with pharmacy staff and healthcare providers to align system functionality with clinical needs. Provide technical guidance and training to end-users, ensuring smooth adoption of new builds and optimizations. Required Skills & Qualifications Epic Willow Inpatient Certification (mandatory). Proven experience building out new retail pharmacy stores. Strong background with Point of Sale (POS) systems. Minimum of 2 years of experience in Healthcare IT (Epic experience preferred but not required). PharmD license highly preferred. Candidates without a PharmD must demonstrate a strong clinical background in pharmacy. Preferred / Nice-to-Have Skills Experience with specialty pharmacy systems (e.g., Compass Rose). Familiarity with Meds-to-Beds programs, supporting patient medication delivery at discharge.