Entry Level Customer Engagement Assistant
We are actively searching for an Entry Level Customer Engagement Assistant to join our innovative and expanding family as we partner with giants in the Construction and Technology industries. We are looking to raise the bar in consumer engagement and connect people with the right products and services to suit their needs. Our goal is simple. To develop relationship-based customer service opportunities that not only convey the message but make sure it is received. This serves our brand in both the short and long-term, as any exposure, is good exposure!
As the Customer Engagement and Support Assistant, you will receive extensive training, in person and virtual support, and one-on-one mentorship, to become fully equipped as an expert in the industry and the brand of our organization. You will provide exceptional customer service and support to prospective consumers by utilizing your high emotional intelligence, problem-solving skills, and charismatic and empathetic personality. You will become exceptionally well-versed in this program leading to potential advancement opportunities. Customer Engagement Assistant Responsibilities:
Create exceptional customer experience by actively listening, addressing the customer's wants and needs, and overcoming objection
Provide detailed information regarding products and services that reflect the customer's needs
Handle customer complaints and problems with the utmost level of professionalism and respectfulness, and escalate if needed
Implementation of marketing directives and sales strategy on a local level in assigned territories to engage consumers and assist in relationship development with the brand·
Track and report measures of success in the market· Collaborate on new campaigns and strategies to increase market exposure and new businessWork collaboratively with upper-level management and the sales team to evaluate the customer service tactics and discuss ways to improve the closing ratio
Work closely with the compliance to ensure a seamless customer experience from outreach to product delivery and installation
Follow all company and client privacy policies while handling customer's information
Regularly attend and actively participate in training sessions, networking events, and conferences
Expand into a recruiting capacity and learn to teach and train others while executing personal tasks
Key Qualifications:
Proven experience in customer service and client relationship management and sales, preferably within the wireless or construction industry.
Strong ability to build rapport and foster trust with both clients and colleagues.
A self-starter with excellent organizational skills and the ability to manage multiple priorities.
Comfortable working both independently and within a team to achieve common goals.
Prior experience leading a sales territory or region is a plus.
Ability to work in and engage with the local community, developing strong relationships to support business growth.
Benefits:
Supportive work environment
Specific training for career advancement / growth plan
Personal development
Company gatherings
Skill development
Interaction with CEO/Founder
Job Type: Full-time
Pay: $950.00 - $1,150.00 per week
Benefits:
On-the-job training
Professional development assistance
Referral program
Shift:
10 hour shift
8 hour shift
Day shift
Ability to Relocate:
Dallas-Fort Worth, TX: Relocate before starting work (Required)
Work Location: In person
Apply Now
As the Customer Engagement and Support Assistant, you will receive extensive training, in person and virtual support, and one-on-one mentorship, to become fully equipped as an expert in the industry and the brand of our organization. You will provide exceptional customer service and support to prospective consumers by utilizing your high emotional intelligence, problem-solving skills, and charismatic and empathetic personality. You will become exceptionally well-versed in this program leading to potential advancement opportunities. Customer Engagement Assistant Responsibilities:
Create exceptional customer experience by actively listening, addressing the customer's wants and needs, and overcoming objection
Provide detailed information regarding products and services that reflect the customer's needs
Handle customer complaints and problems with the utmost level of professionalism and respectfulness, and escalate if needed
Implementation of marketing directives and sales strategy on a local level in assigned territories to engage consumers and assist in relationship development with the brand·
Track and report measures of success in the market· Collaborate on new campaigns and strategies to increase market exposure and new businessWork collaboratively with upper-level management and the sales team to evaluate the customer service tactics and discuss ways to improve the closing ratio
Work closely with the compliance to ensure a seamless customer experience from outreach to product delivery and installation
Follow all company and client privacy policies while handling customer's information
Regularly attend and actively participate in training sessions, networking events, and conferences
Expand into a recruiting capacity and learn to teach and train others while executing personal tasks
Key Qualifications:
Proven experience in customer service and client relationship management and sales, preferably within the wireless or construction industry.
Strong ability to build rapport and foster trust with both clients and colleagues.
A self-starter with excellent organizational skills and the ability to manage multiple priorities.
Comfortable working both independently and within a team to achieve common goals.
Prior experience leading a sales territory or region is a plus.
Ability to work in and engage with the local community, developing strong relationships to support business growth.
Benefits:
Supportive work environment
Specific training for career advancement / growth plan
Personal development
Company gatherings
Skill development
Interaction with CEO/Founder
Job Type: Full-time
Pay: $950.00 - $1,150.00 per week
Benefits:
On-the-job training
Professional development assistance
Referral program
Shift:
10 hour shift
8 hour shift
Day shift
Ability to Relocate:
Dallas-Fort Worth, TX: Relocate before starting work (Required)
Work Location: In person
Apply Now