Entry-Level Client Project Coordinator 1

Pace® Labs is dedicated to advancing health and safety in communities through scientific innovation. They are seeking an Entry-Level Client Project Coordinator 1 to provide administrative support for the Project Management Team, acting as a liaison between project management and clients to ensure successful project execution. Responsibilities Oversees, reviews, completes, and processes various project management forms, documents, databases, and related materials and information Acts as a liaison regarding client project needs and provides guidance and suggested actions to the rest of the Pace team to ensure a successful project set up Directs client calls and requests to the appropriate project manager for follow-up Schedules and enters bottle orders into the container order system based on the client's sample needs Reviews login dashboard and updates information and confirmations as necessary Assists with developing or participating in project management or cross-functional project or program objectives, which include proposed budgets, timelines, materials, personnel, and other project requirements; receives direction and presents information to management Interprets and applies department policies and procedures, and assists with applicable laws, rules, and regulations; receives guidance with these areas as needed Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team Promotes and supports the overall mission of Pace by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment Skills Bachelor's degree in business administration, chemistry, biology, or a closely related field One (1) year of customer service experience Principles, practices, and techniques of customer service Computer applications and systems related to the work Understanding of dealing with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds, occasionally where relations may be confrontational or strained Correct business English, including spelling, grammar, and punctuation Performing and providing professional-level customer service in a variety of markets Training others in policies and procedures related to the work Preparing functional reports, correspondence, and other written materials Using initiative and independent judgment within established organizational and department guidelines Using tact, discretion, and prudence in working with those contacted in the course of the work Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work Benefits Competitive salaries Medical Dental vision 401K retirement savings plan (100% vested immediately in the employer match) Life Disability and voluntary benefits Paid time off for holiday, sick and vacation days HSA Wellness program Flexible spending accounts Tuition reimbursement Employee Assistance program Parental leave Optional legal coverage and ID theft Company Overview Pace® works with organizations of all types, providing the science to ensure our air, water, therapies, and more are safe for use.It was founded in undefined, and is headquartered in, with a workforce of 1001-5000 employees. Its website is