Entra ID Customer Engineer

Job Title:Entra ID Customer EngineerJob DescriptionWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.Join us and be part of this journey towards greater opportunities and brighter futures.About the RoleWe are looking for an Entra ID Customer Engineer to work directly with customer teams, providing expert advisory services across Microsoft identity technologies. In this role, you’ll use structured Microsoft Intellectual Property (MIP) and VBD engagements to build trusted relationships, guide customers through complex identity challenges, and help them achieve a secure, healthy, and well‑architected environment.This is a hands‑on advisory position where you’ll influence strategy, lead technical conversations, and support customers through workshops, assessments, and solution guidance.Relevant MIP / VBD EngagementsOn-Demand Assessment – Entra IDWorkshopPLUS – Microsoft Azure: Hybrid IdentityWorkshopPLUS – Microsoft Entra: Identity FundamentalsActivate Azure with Multi-Factor Authentication and Conditional AccessOnboarding Accelerator – Migrate Single Sign-On Applications to EntraOnboarding Accelerator – Azure Active Directory: Features DeploymentOnboarding Accelerator – Entra Permissions ManagementWorkshopPLUS – Microsoft 365 Security and Compliance Technical Update BriefingCore Skills & Expertise (300–400 level)Entra ID & Identity ManagementRBAC, account and group managementService principals and enterprise application managementAuthentication models: Cloud Auth (PTA/PHS), federationProtocols: OAuth, SAML, OIDC, Kerberos, FIDO2/PasskeysDevice & Directory IntegrationHybrid Join, Azure AD JoinAccount synchronization: Entra ID Connect, Entra Cloud SyncIntegration with Active DirectorySecurity, Access & GovernanceAzure P1/P2 featuresConditional Access, MFA, risk-based policiesReporting, troubleshootingSSPR, Entra Password ProtectionPolicy configurationEntra ID Governance: PIM, periodic reviews, access reviews, compliance auditsEntra ID ProtectionArchitecture & AutomationAdvanced D365 CE enterprise architectureIntegration with external systemsDataverse and multi-source data integrationPower Automate solutions with internal logic and service connectionsMicrosoft Graph API (foundational knowledge)Optional Skills (Nice to Have)ADFSActive Directory Certificate ServicesAzure Monitor, Azure SentinelDefender for EndpointBroader Azure servicesRelevant CertificationsMicrosoft Certified: Identity and Access Administrator Associate (or equivalent)Microsoft Certified: Cybersecurity Architect Expert (or equivalent)Microsoft Certified Trainer (or equivalent)CISSP (or equivalent)Location:UK, Work at Home, GBLanguage Requirements:Time Type:Full time

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