Enterprise Workday Administration
About the position Responsibilities • Manage Workday tenant configuration, business processes, and system settings. • Lead updates, releases, and system enhancements. • Maintain documentation, configuration guides, and training materials. • Evaluate and implement new Workday features to maximize organizational impact. • Serve as technical escalation point for complex Workday issues. • Train and enable Tier 1 & Tier 2 support teams to resolve issues effectively. • Manage ticket queues and resolve challenging system problems. • Lead Workday change control committee with HR, Finance, and IS stakeholders. • Facilitate decisions for system changes and enhancements. • Communicate updates, secure approvals, and implement changes, with organizational impact. • Promote adoption and effective communication of Workday changes. • Manage vendor relationships and third-party support to optimize system performance. Requirements • Bachelor’s in Information Systems, Information Technologies, Information Technology, Computer Science, or a closely related field with equivalent experience. • Proficient in troubleshooting, tier-3 support, report building, and system documentation. • 7+ years of hands-on Workday administration, including tenant management, business processes, security roles and access control, integrations (EIB, Core Connect, APIs, Workday Studio), reporting, and release management. • Experience with cloud platforms, enterprise integrations, Microsoft Office 365, and data reporting/analytics tools (Prism, calculated fields, dashboards). • Willingness to pursue Workday certifications (training provided) and stay current on best practices. Nice-to-haves • Experience managing integrations with third-party systems, Workday security management, identity and access management systems, and understanding of IT security best practices. • Workday certifications (HCM, Finance, Security), additional Workday security or reporting certifications. CompTIA A+ Certification, or other IT certifications. • Application administration, integrations/interface management, leading committees, supporting system implementations. Benefits • 401 K plan with up to 3% employer match after one year of service. • PTO that increases with tenure, PTO donation options, and paid sick leave • Medical, dental, vision (domestic partners eligible for dental), pet insurance, long-term disability & life insurance at no cost, plus supplemental insurance options, FSA, and HSA • National Brand Discounts, Employee Referral Program, Employee Assistance Program and access to Tapcheck (get 50% of your pay before payday) • Opportunities within Dungarvin’s 15 states of service Apply tot his job