Enrollment Assistant (Data & Operations Support)

This is a remote position.








**PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING***


Job Title: Enrollment Assistant (Data & Operations Support)Work Type:

Remote/WFH
Full-time
Working Hours: TBD (Usually US Hours/Night shift)Start Date: TBD





JOB OVERVIEW:


The Enrollment Assistant supports the Enrollment and Applications teams by ensuring student records, documentation, and tracking systems are accurate, complete, and up to date. This role plays a critical part in maintaining data integrity, supporting enrollment processes, and providing reliable reporting to leadership.


This position requires strong attention to detail, organization, and the ability to manage multiple systems in a fast-paced, performance-driven environment.


JOB ROLE & RESPONSIBILITIES: Key Responsibilities:1. Student Records & Documentation Management

Retrieve and organize student-related email communications
Upload and attach all relevant emails and documentation into student files Ensure all required documents are complete and properly stored
Maintain accuracy and compliance in all student records






2. Enrollment Tracking & Spreadsheet Management

Maintain and update enrollment tracking spreadsheets daily
Accurately log completed tasks and check off required actions
Ensure all tracking fields are updated in real-time or within required timelines
Monitor for missing or incomplete data and resolve discrepancies
3. Metrics Tracking & Reporting

Track daily, weekly, and monthly enrollment and application metrics
Generate accurate reports for leadership review
Identify trends, gaps, and inconsistencies in data
Ensure all reporting aligns with current KPIs and team goals
4. Database & System Accuracy (Salesforce/EdCloud)

Review student records within CRM systems for accuracy and completeness
Update statuses as directed and ensure proper workflow alignment
Identify missing data, incorrect statuses, or documentation gaps
Support the team in maintaining clean and accurate system records
5. Spreadsheet Creation & Process Support

Create and maintain tracking spreadsheets based on operational needs
Implement new tracking metrics as directed by leadership
Improve existing tracking tools for efficiency and usability
Ensure all tools are structured, clear, and scalable
6. Meeting Preparation & Team Support

Compile reports, email summaries, and key data for meetings
Attend meetings when needed to provide accurate information
Document action items and assist with follow-up tasks








Support Enrollment Specialists with data and documentation needs
7. Communication & Coordination

Maintain clear and professional communication with team members and leadership
Provide timely updates on completed tasks and outstanding items
Collaborate with Enrollment and Applications teams to ensure alignment



JOB REQUIREMENTS:Qualifications:

1–3 years of experience in administrative, enrollment, or data support roles
Strong proficiency in Excel or Google Sheets (tracking, formulas, organization)
Experience with CRM systems (Salesforce, EdCloud, or similar preferred)
Strong attention to detail and accuracy in data entry and reporting
Ability to multitask and meet deadlines in a fast-paced environment
Strong organizational and problem-solving skills
Excellent communication skills
Core Competencies

Detail-Oriented: Ensures accuracy in all student records and tracking
Accountable: Takes ownership of tasks and follows through consistently
Analytical: Identifies data gaps and inconsistencies
Proactive: Anticipates needs and supports team efficiency
System-Focused: Understands importance of accurate CRM and tracking usage
Confidentiality: Handles sensitive student information with integrity
Performance Expectations (KPIs)

100% accuracy in student file documentation and uploads
Timely completion of all tracking updates (same-day or within SLA)
Accurate and consistent reporting delivery
Identification and correction of data discrepancies
Successful implementation of new tracking processes
Work Environment

Fast-paced, performance-driven team
High accountability with strong leadership support
Collaborative environment focused on student success and continuous improvement
Why This Role MattersThe Enrollment Assistant ensures that every student record is complete, every process is tracked, and every data point is reliable. This role directly supports enrollment success by keeping systems organized, accurate, and aligned—helping ensure no student falls through the cracks.


Why Work with Gabtech Global, LLC?At Gabtech Global, we are committed to supporting our consultants and creating an environment where people can grow and succeed.We uphold our core values:

EXTRA MILE: We do more than what’s expected of us.
RELIABLE: We do what we say we’ll do. No follow-ups are needed.
TEAM PLAYER: We collaborate with each other to achieve our goals.
GENUINE CARE: We do what we do because we want to, not because we have to.
HUNGRY TO LEARN: We strive to be better every day.










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