Engineer, Field Service (Kent, WA, US, 98032)
A leader in technology and innovation, Southwire Company, LLC is one of North America’s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and jobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live. How will you power what’s possible?
Location: Remote
Job Summary Develops engineering solutions across operations, product development, construction, and maintenance environments to enhance efficiency and performance. Analyzes engineering processes and identifiesopportunities to improve system reliability, safety, and cost-effectiveness. Implements multidisciplinary engineering practices to optimize functionality and ensure compliance with industry standards.Key Responsibilities • Assesses customer needs and technical requirements on-site, delivering tailored solutions that meet both customer expectations and industry standards while ensuring safety and compliance.• Delivers expert-level technical support for electrical systems, troubleshooting and resolving complex issues in the field, ensuring minimal downtime and optimal system performance for clients.• Designs systems to optimize service processes, improving efficiency, reliability, and customer satisfaction while ensuring all electrical systems meet regulatory and performance standards.• Implements processes to streamline field service operations, reducing response times and improving customer engagement through the development and execution of best practices and innovative service delivery methods.• Conducts more complex field inspections and performance audits, identifying opportunities for improvement and recommending corrective actions to enhance the performance and longevity of electrical systems.• Confers with senior management and internal teams to align on service strategies and technical solutions, ensuring the engineering team provides exceptional value to clients while adhering to company objectives.• Forecasts service needs and recommends proactive measures for system maintenance and upgrades, using expertise to predict potential challenges and optimize service delivery in anticipation of client requirements.• Mentors junior field engineers, sharing best practices, troubleshooting techniques, and industry knowledge to foster professional development and enhance team performance.• Ensures compliance with safety regulations and industry standards in all field service operations, conducting regular training and audits to maintain the highest level of operational safety and effectiveness.
• Performs other duties as assigned• Complies with all policies and standardsRequired Education & Experience Minimum Education Level: Bachelor's Degree
Years of Experience: 5-7 YearsPreferred Education & Experience Minimum Education Level: Master’s Degree
Years of Experience: 8-11 YearsSpans of Control Travel Up to 25%Physical Requirements Driving 5%Moving 10%Standing 30%Sitting 50%Walking 5%Working Conditions OfficeLaboratoryOtherEquipment Hard HatComputer/KeyboardSafety GlassesSafety ShoesSafety VestCompetencies Action OrientedBalances StakeholdersCollaboratesCustomer FocusNimble LearningPlans and AlignsSkills Benefits We Offer:
401k with Matching
Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
Paid Time Off & Paid Holidays
Long & Short-Term Disability
Supplemental Insurance Plans
Employee Assistance Program
Employee Referral Program
Tuition Reimbursement Programs
Advancement & Professional Growth opportunities
Parental Leave
& More
Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Apply Now
Location: Remote
Job Summary Develops engineering solutions across operations, product development, construction, and maintenance environments to enhance efficiency and performance. Analyzes engineering processes and identifiesopportunities to improve system reliability, safety, and cost-effectiveness. Implements multidisciplinary engineering practices to optimize functionality and ensure compliance with industry standards.Key Responsibilities • Assesses customer needs and technical requirements on-site, delivering tailored solutions that meet both customer expectations and industry standards while ensuring safety and compliance.• Delivers expert-level technical support for electrical systems, troubleshooting and resolving complex issues in the field, ensuring minimal downtime and optimal system performance for clients.• Designs systems to optimize service processes, improving efficiency, reliability, and customer satisfaction while ensuring all electrical systems meet regulatory and performance standards.• Implements processes to streamline field service operations, reducing response times and improving customer engagement through the development and execution of best practices and innovative service delivery methods.• Conducts more complex field inspections and performance audits, identifying opportunities for improvement and recommending corrective actions to enhance the performance and longevity of electrical systems.• Confers with senior management and internal teams to align on service strategies and technical solutions, ensuring the engineering team provides exceptional value to clients while adhering to company objectives.• Forecasts service needs and recommends proactive measures for system maintenance and upgrades, using expertise to predict potential challenges and optimize service delivery in anticipation of client requirements.• Mentors junior field engineers, sharing best practices, troubleshooting techniques, and industry knowledge to foster professional development and enhance team performance.• Ensures compliance with safety regulations and industry standards in all field service operations, conducting regular training and audits to maintain the highest level of operational safety and effectiveness.
• Performs other duties as assigned• Complies with all policies and standardsRequired Education & Experience Minimum Education Level: Bachelor's Degree
Years of Experience: 5-7 YearsPreferred Education & Experience Minimum Education Level: Master’s Degree
Years of Experience: 8-11 YearsSpans of Control Travel Up to 25%Physical Requirements Driving 5%Moving 10%Standing 30%Sitting 50%Walking 5%Working Conditions OfficeLaboratoryOtherEquipment Hard HatComputer/KeyboardSafety GlassesSafety ShoesSafety VestCompetencies Action OrientedBalances StakeholdersCollaboratesCustomer FocusNimble LearningPlans and AlignsSkills Benefits We Offer:
401k with Matching
Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
Paid Time Off & Paid Holidays
Long & Short-Term Disability
Supplemental Insurance Plans
Employee Assistance Program
Employee Referral Program
Tuition Reimbursement Programs
Advancement & Professional Growth opportunities
Parental Leave
& More
Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Apply Now