Engagement Manager - Global Content

Team: Business Consulting Country: United States Remote Work Available: Yes Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role We're looking for talented individuals to join our Global Content Business Consulting team, where you'll help shape commercial strategies, processes, and operations for the world's leading Life Sciences organizations. This team leads innovation and partnership in areas related to content management, creation, review, approval, planning, and distribution of content. They help identify the root of business issues, define critical success factors, and develop structured, high-impact approaches to solutions, ultimately building critical customer relationships. If you're ready to accelerate your career by leading commercial content strategies in a fast-paced, innovative environment, this opportunity is waiting. This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position. What You'll Do • Lead customer engagements (or workstreams in larger engagements), setting expectations and managing the day-to-day work of Senior Consultants, Consultants, and Associates on your project teams • Assist practice leadership in business development pursuits, focusing on selling through delivery and securing ongoing engagements with your customer accounts • Prepare customers to adopt Veeva AI solutions in their content operating model and business processes, focusing on efficiency and productivity gains • MLR transformation efforts including operating model, tier-based review, and optimization of Veeva product capabilities • Build an operating model for global-to-local content reuse • Hone Digital Asset Management (DAM) processes and bring Modular Content adoption to the Life Sciences industry • Establish metadata governance and content standards • Prepare for the FDA’s Requirement on Electronic Submissions • Set the strategic direction and define key performance indicators for increased efficiency throughout the content end-to-end digital supply chain • Develop content analytics dashboards and identify insights on content effectiveness • Develop and Deliver comprehensive change management programs in support of the rollout of PromoMats/MedComms or new functionalities within each Requirements • 8+ years of experience within a management consulting firm or marketing agency • Background and industry experience within the commercialized product or brand domain landscape preferred • Strong track record of experience delivering client advisory engagements • Core management consulting skills, including: workshop facilitation, client presentations, project management, change management and ability to develop structured approaches/methodologies to business problems • Previous business development/scoping experience is a plus • Strong analytical and problem-solving skills and excellent oral and written communication skills • Ability to travel roughly 25% but this can vary depending on engagement • Experience working with a content management system; preferably, Veeva Vault PromoMats or MedComms • Bachelor’s degree is required Perks & Benefits • Medical, dental, vision, and basic life insurance • Flexible PTO and company paid holidays • Retirement programs • 1% charitable giving program Compensation • Base pay: $85,000 - $210,000 • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. #LI-RemoteUS #LI-MidSenior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected]. Work Where It’s Best for You Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments. Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours. We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less. Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly. Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers. When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that. Work at Veeva. Work where it’s best for you. Apply tot his job