Embedded Banking Operations Manager (Hybrid, Remote)
At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals.
The Embedded Banking Operations Manager will have primary responsibility for the Bank Operations functions that directly support the Emprise Embedded Business Unit statement of work - e.g., developing/delivering associated capabilities, funds flows, reconciliation processes, payments/money movement, Processor Ops, Card Services, et al. The leader will be responsible for functional development (e.g., necessary capabilities, processes, and resources), planning and execution of the associated of work. The role will be heavily integrated with the Emprise Embedded Business Unit across the entire lifecycle, while also ensuring effective and efficient execution by leveraging the synergy of the broader Bank Operations team. The position reports to the Senior Vice President of Bank Operations.
This position is eligible for a Hybrid schedule in Wichita, KS and surrounding areas. Remote in South Dakota, Utah, Oklahoma, Missouri, Louisiana, and Nebraska.
A successful candidate will have:
Strong attention to detail
Proven ability to establish and build strong relationships with our internal teams and partners
Critical and analytical thinking skills
Ability to operate comfortably with the uncertainty of change
An understanding of and commitment to our values
Attitude and aptitude to engage in continuous development
Essential functions of the role:
Liaison Between Business Unit and Bank Operations functional team
Liaise between Bank Operations and the Emprise Embedded business unit stakeholders as well as other functional teams (e.g., Finance, Data & AI, Technology), ensuring clear communication across the entire embedded business lifecycle.
Embedded Bank Operations
Build out Embedded Bank Operations in an effective manner and is also scalable for future growth.
Develop and implement new capabilities, operational processes and procedures to baseline execution, enhance effectiveness and efficiency, accuracy, and compliance across aspects of embedded banking/embedded finance (a.k.a. Banking-as-a-Service) such as funds flows, settlement, reconciliation, processor operations, ACH/wire/RTP operations, and network card / card services operations
Develop and maintain strategic working relationships with key stakeholders across the bank to enhance our Embedded capabilities
Communicate progress, risks, expectations, timelines, milestones, and other key metrics to stakeholders
Team Leadership
Build, lead, develop, and maintain a highly engaged and capable team
Provide regular and timely coaching of associates on their performance
Foster a culture of continuous improvement and innovation within the Bank Operations department
Drive continuous improvement, offer solutions, and demonstrate performance in support of business goals
Embedded Banking/Embedded Finance Expertise
Leverage embedded banking/embedded finance experience to guide and shape the implementation of banking operations for the Emprise Embedded business, ensuring alignment with industry best practices
Review current processes for efficiency and effectiveness on an ongoing basis
Define new/necessary processes and procedures to drive operational excellence
Identify and mitigate operational risks by implementing robust controls, key performance indicators (KPI), and cadences
Stay abreast of industry best practices, regulations, and compliance standards
Collaborate across functions to seek innovative process improvements
Collaboration with Cross-Functional Teams
Work closely with Emprise Embedded sales/business development and relationship managers, Product Development, Technology, Data & AI, and Enterprise Architecture to ensure development of scalable and effective banking operations within our embedded banking solutions
Act as the primary liaison and point of communication for Emprise associates, partners/program managers and embedded clients (as required by Emprise Embedded) for areas of responsibilities, such as funds flow, reconciliation, processor operations, ACH/payment operations, and card operations
Ensure accurate and timely responses to inquiries
Assess department priorities and communicate to associates
Trouble shoot problems and offer resolution as needed
Performance Monitoring and Reporting
Implement KPIs and key risk indicators (KRIs) to monitor and report on the effectiveness of operational processes, making data-driven recommendations for improvement
Other duties as assigned within the scope and responsibility of the job.
Requirements
Bachelor's degree in Business, Finance, or a related Field
Minimum 7 years of leadership experience in Banking Operations
Minimum 5 years of experience in Embedded Banking/Embedded Finance/Banking as a Service (BaaS)
Strong understating of funds flows, reconciliation/settlement, processor operations, ACH operations and overall payments, and network card operations / card services
Proficiency with large server-based applications and typical desktop software
Benefits
In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates!
At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.
To learn more, please visit our website at www.emprisebank.com.
Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.
Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.
Apply Now
The Embedded Banking Operations Manager will have primary responsibility for the Bank Operations functions that directly support the Emprise Embedded Business Unit statement of work - e.g., developing/delivering associated capabilities, funds flows, reconciliation processes, payments/money movement, Processor Ops, Card Services, et al. The leader will be responsible for functional development (e.g., necessary capabilities, processes, and resources), planning and execution of the associated of work. The role will be heavily integrated with the Emprise Embedded Business Unit across the entire lifecycle, while also ensuring effective and efficient execution by leveraging the synergy of the broader Bank Operations team. The position reports to the Senior Vice President of Bank Operations.
This position is eligible for a Hybrid schedule in Wichita, KS and surrounding areas. Remote in South Dakota, Utah, Oklahoma, Missouri, Louisiana, and Nebraska.
A successful candidate will have:
Strong attention to detail
Proven ability to establish and build strong relationships with our internal teams and partners
Critical and analytical thinking skills
Ability to operate comfortably with the uncertainty of change
An understanding of and commitment to our values
Attitude and aptitude to engage in continuous development
Essential functions of the role:
Liaison Between Business Unit and Bank Operations functional team
Liaise between Bank Operations and the Emprise Embedded business unit stakeholders as well as other functional teams (e.g., Finance, Data & AI, Technology), ensuring clear communication across the entire embedded business lifecycle.
Embedded Bank Operations
Build out Embedded Bank Operations in an effective manner and is also scalable for future growth.
Develop and implement new capabilities, operational processes and procedures to baseline execution, enhance effectiveness and efficiency, accuracy, and compliance across aspects of embedded banking/embedded finance (a.k.a. Banking-as-a-Service) such as funds flows, settlement, reconciliation, processor operations, ACH/wire/RTP operations, and network card / card services operations
Develop and maintain strategic working relationships with key stakeholders across the bank to enhance our Embedded capabilities
Communicate progress, risks, expectations, timelines, milestones, and other key metrics to stakeholders
Team Leadership
Build, lead, develop, and maintain a highly engaged and capable team
Provide regular and timely coaching of associates on their performance
Foster a culture of continuous improvement and innovation within the Bank Operations department
Drive continuous improvement, offer solutions, and demonstrate performance in support of business goals
Embedded Banking/Embedded Finance Expertise
Leverage embedded banking/embedded finance experience to guide and shape the implementation of banking operations for the Emprise Embedded business, ensuring alignment with industry best practices
Review current processes for efficiency and effectiveness on an ongoing basis
Define new/necessary processes and procedures to drive operational excellence
Identify and mitigate operational risks by implementing robust controls, key performance indicators (KPI), and cadences
Stay abreast of industry best practices, regulations, and compliance standards
Collaborate across functions to seek innovative process improvements
Collaboration with Cross-Functional Teams
Work closely with Emprise Embedded sales/business development and relationship managers, Product Development, Technology, Data & AI, and Enterprise Architecture to ensure development of scalable and effective banking operations within our embedded banking solutions
Act as the primary liaison and point of communication for Emprise associates, partners/program managers and embedded clients (as required by Emprise Embedded) for areas of responsibilities, such as funds flow, reconciliation, processor operations, ACH/payment operations, and card operations
Ensure accurate and timely responses to inquiries
Assess department priorities and communicate to associates
Trouble shoot problems and offer resolution as needed
Performance Monitoring and Reporting
Implement KPIs and key risk indicators (KRIs) to monitor and report on the effectiveness of operational processes, making data-driven recommendations for improvement
Other duties as assigned within the scope and responsibility of the job.
Requirements
Bachelor's degree in Business, Finance, or a related Field
Minimum 7 years of leadership experience in Banking Operations
Minimum 5 years of experience in Embedded Banking/Embedded Finance/Banking as a Service (BaaS)
Strong understating of funds flows, reconciliation/settlement, processor operations, ACH operations and overall payments, and network card operations / card services
Proficiency with large server-based applications and typical desktop software
Benefits
In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates!
At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.
To learn more, please visit our website at www.emprisebank.com.
Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.
Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.
Apply Now