Eligibility and Benefits/Insurance Verification Specialist (Remote) – Josi Health

Remote Full-time
Note: This is a 100% offshore position. Candidates must be located outside of the United States.

Join Our Innovative and Impactful Team as a Eligibility and Benefits/Insurance Verification Specialist Specialist!

We invite you to join us in making a difference in the lives of families and individuals seeking autism diagnosis, with the flexibility and autonomy provided by contracted remote work. At Josi Health, we are at the forefront of transforming autism diagnosis and support.

About Us:

Josi Health is a pioneering startup dedicated to transforming the landscape of autism diagnosis through remote evaluations. Our mission is to provide accessible, comprehensive, and accurate autism diagnostic services to individuals and families, regardless of their location. We are looking for passionate individuals to join our innovative team.

Position Overview:

We are seeking a dedicated Eligibility and Benefits Specialist to run eligibility and benefits checks for families and individuals. You’ll play a key role in expanding access and supporting provider readiness.

Pay: 600 to 1000 per month for 40/week. Please note that is off shore, virtual role.

Key Responsibilities:
• Verifying patient eligibility and benefits accurately and timely
• Maintaining accurate records and documentation
• Communicating information quickly with team members to ensure smooth patient flow and experience
• Identifying ways to streamline the process and expedite insurance verification
• Managing prior authorization requests and follow
• Update and manage CAQH, payer portals, and other provider databases
• Track and manage expirations, revalidation, and application timelines
• Follow up with payers and resolve issues or delays
• Support new provider onboarding from credentialing to active status
• Maintain internal tracking systems and documentation)

Qualifications:
• Fluency in English, ability to work largely EST or PST hours — STRONG PREFERENCE for candidates willing to work weekends (and take off other days of the week)
• Private work-from-home set-up to avoid disruptions
• Excellent communication and interpersonal skills
• A resourceful and resilient attitude, ability to manage your own work
• Strong organizational skills and attention to detail. In showing your attention to detail, please answer what does 3+9 equal in the question "Anything else you want to tell us about you?" Yes, its a very simple answer, but we want someone to pay attention to details and be interested in this job.
• Experience in customer service
• Proficient in Microsoft Office and experience with EHR systems is a plus
• Experience in prior authorization and insurance processes.
• Knowledge of payor portals to understand benefits (Availity)
• Knowledge of medical terminology and clinical guidelines.

What We Offer:
• Competitive compensation
• Flexible remote working opportunities
• A supportive and innovative work environment and the opportunity to make an impact in the field of autism diagnosis

Job Types: Full-time, Contract

Pay: $600.00 - $1,000.00 per month

Application Question(s):
• Are you currently located outside of the United States?
• Please confirm the stated rate for the position is acceptable. (Please note that blank or TBD type of responses will be ignored).
• Anything else you want to tell us about you?

Work Location: Remote

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