Ediscovery Consultants

Remote Full-time
eDiscovery Coordinator Anywhere | United States Direct Hire Our client, a leading global law firm, is seeking an eDiscovery Coordinator to support litigation and contentious matters by managing the technical aspects of the eDiscovery lifecycle, with a particular focus on Relativity from data processing through production. The Coordinator will handle data ingestion, platform configuration, search and culling, review batch creation, and quality control, while ensuring defensible processes and data security standards are consistently met. Working closely with both U.S. and UK-based eDiscovery leadership, this individual will collaborate with cross-functional teams, provide first-line technical support, contribute to process improvements, and help drive efficiency across high-profile matters. It's an excellent opportunity for a technically strong, detail-oriented eDiscovery professional who enjoys problem-solving, thrives in a collaborative environment, and prefers a hands-on role with limited attorney interaction. The position is fully remote and open to candidates located in Virginia, Maryland, Illinois, or Alabama. Purpose
To support with the successful implementation and delivery of eDiscovery projects on instruction from the Practice
Ensure projects and tasks are completed accurately, efficiently, on time and to the ultimate client's satisfaction
To deliver optimal client and commercial benefit in line with the Firm's efficiency drive
Product Delivery
Data processing of material received in various formats including native and load file mapping and ingestion, as well as exception handling
Ensure defensible processes and data security procedures are adhered to at all times
Maintain project and product documentation
Administration of software and hardware used by the eDiscovery team
Ensure quality control process is adhered to in delivery of all services
Adhere to recommendations, project plans, cost estimates, procedures and specifications, ensuring quotes are provided and instructions are agreed in writing
Establish and maintain relationships with key business stakeholders, such as the practice, technology etc.
Collaborate with the global eDiscovery team as needed, ensuring seamless communication and support by updating and maintaining documentation on Monday.com, facilitating mutual assistance and efficiency.
Subject Matter Expert & Consultant
Discuss with eDiscovery colleagues and agree on appropriate eDiscovery solutions to recommend to the practice
Carry out eDiscovery tasks, such as (but not limited to) setting up and customizing review platforms such as RelativityOne or Opus2, processing data, running searches and culling data, creating review batches, customizing coding templates and creating user roles
Resolve first line support queries and work with our second- and third-line support to ensure technical issues are resolved
Act as a reference point for service issues, escalating any complaints from the Practice immediately to the eDiscovery Manager and working with them to address these
Assist with training/presentations to the Practice and external clients on how to use the products
Training / role development
Seek out and attend training and development opportunities under guidance of line manager
Set and work towards stretch development objectives
Best Practice
Adhere to eDiscovery team's processes and procedures, with a view to continuous improvement and best practice
Discuss any challenges / issues and innovate to identify solutions and ways of working; promptly escalate to manager where relevant
Characteristics, Skills & Experience
Character
Motivated and enthusiastic, and willing to learn new skills / take on responsibility
Strong attention to detail
Diplomatic team player with the ability to communicate effectively with people at all levels from across the firm and to explain and justify solutions in clear non-technical language
Ability to earn respect of fellow team members and the practice, willing to assist colleagues (including out of normal office hours) to meet deadlines
Demonstrates strong commitment to maintaining high levels of customer service
Performs well under pressure. Assertive when necessary
Technical aptitude. Enjoys problem solving
Education / Experience
Previous experience or formal training in a technology, data processing or eDiscovery related field
Any additional business language (desirable)
Office Skills
Outstanding written and verbal communication skills
Attention to detail
Able to prioritise quickly, often in busy periods, in a calm manner
Good office administration skills
Quality assurance and customer service experience
Commercial Skills
Commercial awareness and appreciation of business dynamics
Ability to lead through collaboration with effective stakeholder management
Able to work effectively with a wide range of teams (business leaders, product delivery etc.) Expected salary for this non-exempt role is $90,000 - $115,000, commensurate with experience, training, skills, qualifications, and other market factors. #LI-REMOTE

#LI-MS1

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