ECommerce Lead

Remote Full-time
Jordan Manufacturing Company has been creating innovative outdoor products and providing exceptional customer service for over 45 years, and our success starts with our team. As a growing family-owned and -operated business, we welcome employees of diverse backgrounds and experiences to join us. Jordan Manufacturing supports our team by recognizing achievement and promoting from within, ensuring a work-life balance, collaborating to achieve excellence, operating with integrity and prioritizing safety every day.

Giving back to the community and to our team are also a tradition at Jordan Manufacturing. We hold annual food drives and support local charities, and celebrate our employees with appreciation lunches, achievement awards, core value awards and holiday gift baskets each year.

Why should you join the Jordan Manufacturing family? We truly value every member of our team and strive to live and work by our core values:
• Celebrate: Recognize our achievements, learn from our mistakes
• Healthy Balance: When your life works, your work works.
• Always Collaborate: Teamwork makes the dream work.
• Integrity: Doing what is right, not necessarily what is easy
• Safety: It’s everyone’s responsibility
• Excellence: It's not a skill, it’s an attitude

Job Title: Ecommerce Lead

Job Purpose: This is a varied role working across B2C, Marketplace retail sites and Amazon.

The role will cover online store management, new item set-up, optimization, reporting and digital marketing campaigns.

Reports To: Sr. Trade and Marketing Manager

Location: Remote

Department: Go To Market

Classification: Exempt, Full Time, Administrative

Job Duties and Responsibilities:

You will support the process of ecommerce activity, collaborating with marketing, sales, planning and IT. The Ecommerce Manager must be proactive, ability to plan for growth, as well as execute daily operational tasks. Must have a strong understanding of the digital retail environment and consumer-centric strategies.
• Develop and execute ecommerce strategies in collaboration with Sales and Marketing to increase online sales and maintain margin targets.
• Regularly audit and analyze e-commerce platforms to ensure accuracy, currency, and quality of content across various categories. Resolve any errors and ensure proper merchandising. Contribute to optimizing navigation for improved product discovery.
• Conduct market and competitor research to identify growth opportunities and incorporate ecommerce trends and platform updates into strategies.
• Curate and manage product updates and new collection launches, ensuring accurate product details, pricing, and selling performance. Oversee the launch process from product uploads to sponsored ads.
• Use reporting tools to prepare weekly reports, identify trends, analyze sales data, and find opportunities to enhance the e-commerce experience. Forecast potential impacts of proposed changes
• Address and resolve any technical issues to ensure a seamless customer experience. Manage customer inquiries and reviews across platform
• Assist with regular updates and optimizations for on-site Sponsored Ads and other digital marketing campaigns.
• Track KPIs and optimize digital marketing campaigns
• Administer Salsify workflows to ensure proper product content for ecommerce platforms
• Other Duties as necessary

Required Qualifications

Education
• Bachelor’s Degree in business, marketing, communications, or equivalent work experience

Experience
• 3+ years of ecommerce and digital marketing experience
• Deep working experience with Salsify (PIM system)

Knowledge, Skills, & Abilities
• Hands on familiarity with integrations in ecommerce platforms
• Ability to analyze and report customer data and sales trends and make data-driven decisions
• Ability to develop annual plans and solutions to grow online sales
• Excellent project management skills with competing priorities
• Ability to work independently and as part of a team
• Proactive mindset with the ability to solve problems and execute

Working Conditions

Environment
• Position is fully remote in at-home office setting

Essential physical requirements
• Prolonged sitting at a desk and working on a computer

Benefits

Jordan Manufacturing offers an excellent work environment and benefits for full-time employees, including:
• Paid Holidays
• Paid Time Off (PTO)
• Paid Bereavement Leave
• Military and Jury Duty Leave
• 401k
• Health Insurance
• Vision & Dental Insurance
• HSA and FSA Options
• Employee Assistance Program
• Life Insurance
• Short- and Long-Term Disability

Schedule:
• Day shift
• Monday to Friday

As part of the hiring process, Jordan Manufacturing may conduct a background check and pre-employment drug screen with an applicant's signed consent. The background check may consist of prior employment verification, reference checks, education confirmation, criminal background, or other information, as permitted by law. Results of any pre-employment check will be considered as part of the hiring process, but may not necessarily disqualify a candidate from employment. Third-party services may be hired to perform these checks. All offers of employment and continued employment are contingent upon a satisfactory background check.

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