**Dynamic Logistics Coordinator – Customer Service & Supply Chain Operations | Dallas, TX**
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Welcome to arenaflex – Your Next Career Destination in Logistics
At arenaflex, we are a nationally recognized leader in providing end‑to‑end supply chain solutions for Fortune 500 enterprises, fast‑growing startups, and everything in between. Our Dallas, TX hub is a vibrant crossroads where cutting‑edge technology meets hands‑on logistics expertise. As a Logistics Coordinator – Customer Service, you will become an essential bridge between our customers, transportation teams, and asset management professionals, ensuring every shipment moves smoothly and every client interaction exceeds expectations.
Why Choose arenaflex?
Choosing arenaflex means joining a forward‑thinking organization that invests in people, technology, and community. We pride ourselves on:
Offering a collaborative environment that values innovative thinking.
Providing clear pathways for career advancement across sales, operations, and leadership.
Supporting a diverse workforce that includes veterans, women in logistics, and individuals from all backgrounds.
Delivering competitive compensation packages and a comprehensive benefits suite.
Maintaining a culture of safety, integrity, and continuous improvement.
Position Overview
The Logistics Coordinator – Customer Service works cross‑functionally with Sales, Marketing, Operations, and Asset Management to deliver a seamless customer experience. You will manage inbound sales calls, maintain accurate inventory levels, generate purchase and repair orders, and resolve customer inquiries with professionalism and speed.
Key Responsibilities
Customer Experience Management: Serve as the primary point of contact for inbound and outbound customer interactions, ensuring concerns, issues, and disputes are resolved to meet or exceed expectations.
Rental Sales Process: Execute the full rental sales cycle, from answering inbound calls to proactive outbound solicitation, driving new leads and expanding the customer base.
Inventory Coordination: Partner with Maintenance and Asset Management to monitor and adjust rental truck inventory, guaranteeing sufficient equipment is available to meet demand.
Workflow & Scheduling Optimization: Create and manage daily schedules, workflow plans, and productivity trackers to enhance operational efficiency.
Documentation & Order Generation: Accurately generate purchase orders, repair orders, and maintain comprehensive files for all transactions.
Parts & Cost Management: Contribute to cost containment by overseeing parts inventory, managing warranty claims, and supporting procurement activities.
Regulatory Compliance: Ensure all activities align with local, state, federal, and arenaflex policies, as well as industry regulations.
Continuous Improvement: Identify process gaps, suggest enhancements, and participate in team initiatives to elevate service quality.
Additional Duties: Perform any other tasks assigned by supervisors that support the overall mission of arenaflex’s Supply Chain Solutions division.
Essential Qualifications
High school diploma or GED required; further education or certifications in logistics, supply chain, or business is a plus.
Minimum of one (1) year of experience in sales, customer service, or related logistics roles.
Demonstrated ability to manage multiple assignments, prioritize effectively, and thrive in a fast‑paced environment.
Strong verbal and written communication skills, with a talent for delivering clear, persuasive messaging.
Self‑motivated, high‑energy attitude with a proactive, results‑driven mindset.
Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with logistics software platforms.
Eligibility to work in the United States without sponsorship.
Preferred Experience
Background in warehouse operations, transportation, or fleet management.
Previous exposure to asset management or maintenance coordination.
Experience with customer relationship management (CRM) tools.
Knowledge of DOT regulations and compliance standards (though not required for this specific role).
Core Skills & Competencies
Customer‑Centric Focus: Ability to empathize with customers, anticipate needs, and deliver tailored solutions.
Analytical Thinking: Comfort analyzing inventory data, sales metrics, and operational trends to inform decisions.
Problem‑Solving: Quickly diagnose issues and implement corrective actions while maintaining professionalism.
Team Collaboration: Build strong relationships across all organizational levels, from field technicians to senior leadership.
Adaptability: Remain flexible and composed when priorities shift or unexpected challenges arise.
Time Management: Effectively juggle concurrent tasks, meet deadlines, and keep schedules on track.
Compensation & Benefits
arenaflex offers a competitive hourly rate of $19.00 per hour, paid weekly. This non‑exempt position includes a comprehensive benefits package for full‑time employees, such as:
Medical, dental, and vision coverage starting after 30 days of employment.
401(k) retirement savings plan with company matching contributions.
Discounted employee stock purchase options.
Generous employee discounts on tools, vehicles, travel, appliances, and more.
Paid holidays and accrued paid time off (PTO) beginning in the first year.
Up to 12 weeks of paid maternity leave and additional family‑leave benefits.
Health and wellness programs, including employee assistance resources.
Career Development & Growth Opportunities
arenaflex is dedicated to the professional growth of its team members. As a Logistics Coordinator, you will have access to:
Training Programs: Structured onboarding, ongoing skill‑building workshops, and certifications in logistics and supply chain management.
Mentorship: Pairing with seasoned logistics leaders to accelerate learning and career progression.
Internal Mobility: Opportunities to transition into roles such as Operations Supervisor, Inventory Analyst, or Customer Success Manager.
Leadership Pathways: Clear criteria for advancement into supervisory and managerial positions.
Cross‑Functional Projects: Participation in initiatives that span technology implementation, process improvement, and customer experience enhancements.
Work Environment & Culture at arenaflex
Our Dallas facility combines modern office spaces with on‑site logistics hubs, creating a dynamic environment where you can see the impact of your work in real time. arenaflex’s culture is built on:
Inclusivity: A workforce that celebrates diverse backgrounds, perspectives, and experiences.
Collaboration: Open communication channels, regular team huddles, and cross‑departmental brainstorming sessions.
Safety First: Rigorous safety protocols, regular training, and a commitment to a zero‑incident workplace.
Community Engagement: Partnerships with local veteran organizations, women‑in‑logistics groups, and community service initiatives.
Recognition & Rewards: Employee‑of‑the‑month programs, performance bonuses, and celebration of milestones.
Application Process
Ready to join arenaflex’s thriving logistics family? Follow these steps:
Click the Apply Now button to start your application.
Complete the online questionnaire – you will be asked to upload your resume and answer a few situational questions.
A recruiter will review your submission and contact you within 48 hours to discuss next steps.
Prepare for a virtual interview conducted via a secure arenaflex‑provided video platform (no external chat apps or messaging services will be used).
If selected, you’ll receive a formal offer outlining compensation, start date, and onboarding details.
Equal Opportunity Commitment
arenaflex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Security Notice for Applicants
All communication regarding your application will come from an official @arenaflex.com email address. We never request payment, banking information, or personal data through informal channels such as WhatsApp, Telegram, or public chat forums. If you receive a suspicious request, please contact our HR team at [email protected] or call 800‑555‑1234.
Join arenaflex Today!
If you thrive in a fast‑moving, customer‑focused logistics environment and are eager to grow your career with an industry leader, don’t wait. Apply now and become a vital part of arenaflex’s mission to deliver world‑class supply chain solutions.
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Apply Now
Welcome to arenaflex – Your Next Career Destination in Logistics
At arenaflex, we are a nationally recognized leader in providing end‑to‑end supply chain solutions for Fortune 500 enterprises, fast‑growing startups, and everything in between. Our Dallas, TX hub is a vibrant crossroads where cutting‑edge technology meets hands‑on logistics expertise. As a Logistics Coordinator – Customer Service, you will become an essential bridge between our customers, transportation teams, and asset management professionals, ensuring every shipment moves smoothly and every client interaction exceeds expectations.
Why Choose arenaflex?
Choosing arenaflex means joining a forward‑thinking organization that invests in people, technology, and community. We pride ourselves on:
Offering a collaborative environment that values innovative thinking.
Providing clear pathways for career advancement across sales, operations, and leadership.
Supporting a diverse workforce that includes veterans, women in logistics, and individuals from all backgrounds.
Delivering competitive compensation packages and a comprehensive benefits suite.
Maintaining a culture of safety, integrity, and continuous improvement.
Position Overview
The Logistics Coordinator – Customer Service works cross‑functionally with Sales, Marketing, Operations, and Asset Management to deliver a seamless customer experience. You will manage inbound sales calls, maintain accurate inventory levels, generate purchase and repair orders, and resolve customer inquiries with professionalism and speed.
Key Responsibilities
Customer Experience Management: Serve as the primary point of contact for inbound and outbound customer interactions, ensuring concerns, issues, and disputes are resolved to meet or exceed expectations.
Rental Sales Process: Execute the full rental sales cycle, from answering inbound calls to proactive outbound solicitation, driving new leads and expanding the customer base.
Inventory Coordination: Partner with Maintenance and Asset Management to monitor and adjust rental truck inventory, guaranteeing sufficient equipment is available to meet demand.
Workflow & Scheduling Optimization: Create and manage daily schedules, workflow plans, and productivity trackers to enhance operational efficiency.
Documentation & Order Generation: Accurately generate purchase orders, repair orders, and maintain comprehensive files for all transactions.
Parts & Cost Management: Contribute to cost containment by overseeing parts inventory, managing warranty claims, and supporting procurement activities.
Regulatory Compliance: Ensure all activities align with local, state, federal, and arenaflex policies, as well as industry regulations.
Continuous Improvement: Identify process gaps, suggest enhancements, and participate in team initiatives to elevate service quality.
Additional Duties: Perform any other tasks assigned by supervisors that support the overall mission of arenaflex’s Supply Chain Solutions division.
Essential Qualifications
High school diploma or GED required; further education or certifications in logistics, supply chain, or business is a plus.
Minimum of one (1) year of experience in sales, customer service, or related logistics roles.
Demonstrated ability to manage multiple assignments, prioritize effectively, and thrive in a fast‑paced environment.
Strong verbal and written communication skills, with a talent for delivering clear, persuasive messaging.
Self‑motivated, high‑energy attitude with a proactive, results‑driven mindset.
Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with logistics software platforms.
Eligibility to work in the United States without sponsorship.
Preferred Experience
Background in warehouse operations, transportation, or fleet management.
Previous exposure to asset management or maintenance coordination.
Experience with customer relationship management (CRM) tools.
Knowledge of DOT regulations and compliance standards (though not required for this specific role).
Core Skills & Competencies
Customer‑Centric Focus: Ability to empathize with customers, anticipate needs, and deliver tailored solutions.
Analytical Thinking: Comfort analyzing inventory data, sales metrics, and operational trends to inform decisions.
Problem‑Solving: Quickly diagnose issues and implement corrective actions while maintaining professionalism.
Team Collaboration: Build strong relationships across all organizational levels, from field technicians to senior leadership.
Adaptability: Remain flexible and composed when priorities shift or unexpected challenges arise.
Time Management: Effectively juggle concurrent tasks, meet deadlines, and keep schedules on track.
Compensation & Benefits
arenaflex offers a competitive hourly rate of $19.00 per hour, paid weekly. This non‑exempt position includes a comprehensive benefits package for full‑time employees, such as:
Medical, dental, and vision coverage starting after 30 days of employment.
401(k) retirement savings plan with company matching contributions.
Discounted employee stock purchase options.
Generous employee discounts on tools, vehicles, travel, appliances, and more.
Paid holidays and accrued paid time off (PTO) beginning in the first year.
Up to 12 weeks of paid maternity leave and additional family‑leave benefits.
Health and wellness programs, including employee assistance resources.
Career Development & Growth Opportunities
arenaflex is dedicated to the professional growth of its team members. As a Logistics Coordinator, you will have access to:
Training Programs: Structured onboarding, ongoing skill‑building workshops, and certifications in logistics and supply chain management.
Mentorship: Pairing with seasoned logistics leaders to accelerate learning and career progression.
Internal Mobility: Opportunities to transition into roles such as Operations Supervisor, Inventory Analyst, or Customer Success Manager.
Leadership Pathways: Clear criteria for advancement into supervisory and managerial positions.
Cross‑Functional Projects: Participation in initiatives that span technology implementation, process improvement, and customer experience enhancements.
Work Environment & Culture at arenaflex
Our Dallas facility combines modern office spaces with on‑site logistics hubs, creating a dynamic environment where you can see the impact of your work in real time. arenaflex’s culture is built on:
Inclusivity: A workforce that celebrates diverse backgrounds, perspectives, and experiences.
Collaboration: Open communication channels, regular team huddles, and cross‑departmental brainstorming sessions.
Safety First: Rigorous safety protocols, regular training, and a commitment to a zero‑incident workplace.
Community Engagement: Partnerships with local veteran organizations, women‑in‑logistics groups, and community service initiatives.
Recognition & Rewards: Employee‑of‑the‑month programs, performance bonuses, and celebration of milestones.
Application Process
Ready to join arenaflex’s thriving logistics family? Follow these steps:
Click the Apply Now button to start your application.
Complete the online questionnaire – you will be asked to upload your resume and answer a few situational questions.
A recruiter will review your submission and contact you within 48 hours to discuss next steps.
Prepare for a virtual interview conducted via a secure arenaflex‑provided video platform (no external chat apps or messaging services will be used).
If selected, you’ll receive a formal offer outlining compensation, start date, and onboarding details.
Equal Opportunity Commitment
arenaflex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Security Notice for Applicants
All communication regarding your application will come from an official @arenaflex.com email address. We never request payment, banking information, or personal data through informal channels such as WhatsApp, Telegram, or public chat forums. If you receive a suspicious request, please contact our HR team at [email protected] or call 800‑555‑1234.
Join arenaflex Today!
If you thrive in a fast‑moving, customer‑focused logistics environment and are eager to grow your career with an industry leader, don’t wait. Apply now and become a vital part of arenaflex’s mission to deliver world‑class supply chain solutions.
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Apply Now