DXE Technical Sales Rep

Remote Full-time

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.




Role Description


This role involves providing customer support and assistance related to company products.



Receives call and email messages from prospective customers and explains type of products offered


Researches products available for purchase based upon the customers' need


Assists customers with proper selection of items


Provides basic telephone troubleshooting as applicable to company products


Quotes prices and tries to persuade customer to buy


Secures orders and keys data into computer, and informs customer of delivery date


Records names, addresses, purchases, and reactions of prospects solicited


Processes and follows up on mail orders


Performs follow-up on special orders, drop ships, pricing, etc.


Assists Sales Manager in product presentation, arrangement and functionality of Company web site


Provides assistance to Tech Writer for presentation and proofreading of technical publications


Interacts and communicates with other departments, team leaders and supervisors



Team Member Experience


We work together to take care of our customers, our communities, and each other. When you join the team, you’ll enjoy a positive, productive atmosphere where people truly believe in what they are doing.


If you’re passionate about providing the best experience possible to our customers and to your fellow team members, you’re in the right place.


Requirements



Amateur Radio License is required



Benefits



Paid Weekly


Comprehensive Medical, Dental, Vision, and Rx Insurance


Profit Sharing


401(k) with company match


Health Club reimbursement


Tuition reimbursement


Flexible Spending Account


Life Insurance Policy--Company Paid


Short Term Disability--Company Paid


Paid Personal Days


Paid Sick Days


Employee Discounts


Paid Holidays


Paid Vacations


Employee Referral Bonus


Jury Duty Pay


Paid Bereavement Leave




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