Document Specialist / Closing Specialist - Data Entry & Administrator

About the position

The Document Specialist / Closing Specialist role at Spectrum Association Management is a full-time position focused on data entry and administrative tasks within a dynamic and supportive work environment. The position emphasizes accuracy in database management and customer service, requiring attention to detail and the ability to handle a high volume of data entry. This role is partially remote, allowing for flexibility in work arrangements after the training phase.

Responsibilities
• Research accounts utilizing several programs to ensure database accuracy
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• Process documents in preparation for homeowners selling their home
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• Register new homeowners in the system
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• Compile records for processing
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• Data-entry both within industry-specific software and Excel
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• Process invoices and payments
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• Scanning and assigning documents

Requirements
• High school diploma or equivalent
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• High degree of attention to detail
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• Ability to handle large volume of data entry with accuracy
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• Accurate alpha numeric data entry skills and analytical skills
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• Proficient computer skills including Excel and Word
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• Ability to provide exceptional customer service to homeowners and vendors over the phone
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• Clear and concise written communication
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• Ability to troubleshoot and solve problems independently
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• Ability to work at a fast pace while maintaining accuracy

Nice-to-haves
• Previous experience with real estate titles, mortgage, or real estate closings processes

Benefits
• 401(k)
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• AD&D insurance
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• Dental insurance
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• Disability insurance
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• Health insurance
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• Health savings account
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• Life insurance
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• Paid time off
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• Referral program
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• Vision insurance

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