Document Production Specialist

Epiq is a company where people truly believe in what they are doing, and they are seeking a Document Production Specialist for their Global Operations Center in Nashville. This role involves providing document processing services and ensuring exceptional client service while working with various Microsoft Office Suite products.ResponsibilitiesUse word processing software and other technical applications to input, edit, format and spell-check documents as well as perform scanning, clean-up and formatting of images and proofreadingRespond to inquiries regarding status of projectsAnswer routine questions regarding basic applications and department proceduresContinually develop proficiency with document production software and technical applicationsOther administrative duties may include answering calls, assisting with time entry, assisting with pre-bill edits, burning CDs, creating file labels, setting up binders and other clerical tasks as neededSkillsStrong computer skills, including proficiency with Microsoft Office software (Word, Excel, PowerPoint)Certification as a Microsoft Certified Application Specialist (MCAS) or be willing to obtain such certificationAccurate and proficient typing skills (minimum of 75 words per minute preferred)Excellent proofreading skills – Attention to detail!Technical aptitude and willingness to learn new applicationsAbility to follow directions and use good judgment to perform tasks under limited supervisionAbility to analyze tasks to organize, prioritize and handle multiple projects and be able to function in a high production environmentStrong customer service and communication skills, and the flexibility to handle any tasks that are neededCompany OverviewEpiq Systems provides legal process outsourcing (LPO) services in the United States and internationally. It was founded in 1988, and is headquartered in Chicago, Illinois, USA, with a workforce of 5001-10000 employees. Its website is https://www.epiqglobal.com/.



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