Document Control Coordinator

Tactile Medical specializes in developing at-home therapy devices for various health conditions. The Document Control Coordinator is responsible for managing documentation processes, ensuring compliance with quality systems, and providing support to site personnel. Responsibilities Maintain and support administrative role in Grand Ave Software DCR module Support the documentation process by preparing, reviewing, routing and releasing documents used in assembly, and operations, as well as quality system documents and corporate policies Expedite document changes to completion and distribution, while ensuring compliance with Quality System procedures and templates where applicable Support and manage all offsite storage and preparation of boxes to the storage facility Support administration tasks in Grand Avenue and coordinating tasks as appropriate Support system changes for adding, removing, and updating employees and their access and/or responsibilities Facilitate, communicate and manage changes to released documents, with appropriate priority, through internal and external customers Analyze change activities to ensure adherence to quality procedures Monitor DCR metrics on a routine basis to ensure goals are met Support audits of documentation workflow and provide feedback on potential improvements Provide support and training on methods, procedures and requirements for the documentation team and site personnel Other duties as assigned Skills High School Diploma or GED 1+ years of experience in documentation/document control 1+ years of experience in a medical device or other regulated industry Previous experience working with Grand Avenue, or similar electronic quality system Demonstrated ability to organize, prioritize, multitask and meet deadlines Strong attention to detail Knowledge and understanding of release, change request and change implementation processes General ability to read and understand a variety of documentation types, such as engineering reports, design specifications, work instructions, etc Proficient in MS Office Products, particularly Word and Excel Knowledge of electronic signature platforms such as Adobe Acrobat, DocuSign, or similar Excellent verbal and written communication skills with the ability to communicate effectively with individuals of all levels Knowledge of medical device regulations (21CFR820, ISO 13485) or another regulated industry Benefits Medical Dental and vision benefits Retirement benefits Employee stock purchase plan Paid time off Parental leave Family medical leave Volunteer time off Additional leave programs Life insurance Disability coverage Other life and work wellness benefits and discounts Company Overview Tactile Medical develops medical devices that support the treatment of edema and vascular diseases at home. It was founded in 1995, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 1001-5000 employees. Its website is