Dispatcher - Allegheny General Hospital - Casual
About the position
Responsibilities
• Dispatches support services personnel for appropriate department requests and ensures resolution for customer requests, notifying supervision of potential problems when necessary.
• Performs accurate telephone procedures and maintains proper interactions with all customers, delivering excellent customer service at all times.
• Monitors all systems to achieve a five-minute response time, prioritizing tasks to ensure patients and customers receive timely services.
• Enters data using various systems to communicate necessary information to personnel.
• Adheres to hospital policies, procedures, rules, and regulations, as well as those of regulatory agencies.
• Uses proper body mechanics while performing duties.
• Performs other duties as assigned or required.
Requirements
• Proficiency in the utilization of computer software.
• High degree of problem-solving and decision-making skills.
• Strong organizational skills to maintain working relationships with internal and external departments and customers.
• Ability to maintain confidentiality at all times.
• Accurate accounting skills when dealing with money.
Benefits
• Paternal leave
• Increased bereavement leave time
• Raised minimum wage to $16/hr in 2022
Apply Now
Apply Now
Responsibilities
• Dispatches support services personnel for appropriate department requests and ensures resolution for customer requests, notifying supervision of potential problems when necessary.
• Performs accurate telephone procedures and maintains proper interactions with all customers, delivering excellent customer service at all times.
• Monitors all systems to achieve a five-minute response time, prioritizing tasks to ensure patients and customers receive timely services.
• Enters data using various systems to communicate necessary information to personnel.
• Adheres to hospital policies, procedures, rules, and regulations, as well as those of regulatory agencies.
• Uses proper body mechanics while performing duties.
• Performs other duties as assigned or required.
Requirements
• Proficiency in the utilization of computer software.
• High degree of problem-solving and decision-making skills.
• Strong organizational skills to maintain working relationships with internal and external departments and customers.
• Ability to maintain confidentiality at all times.
• Accurate accounting skills when dealing with money.
Benefits
• Paternal leave
• Increased bereavement leave time
• Raised minimum wage to $16/hr in 2022
Apply Now
Apply Now