Disability & Leave Services Case Manager - Remote
Job Summary:
Join Amazon's Disability & Leave Services (DLS) team as a Disability & Leave Services Case Manager and make a meaningful impact on the lives of our employees and their families. As a highly skilled case management professional, you will provide exceptional support to employees navigating leave of absence and disability life events. This is a unique opportunity to work with a talented team and contribute to building a best-in-class professional services program.
Key Responsibilities:
Serve as a single point of contact for employees throughout their leave of absence or disability event, providing holistic case management services and support.
Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees.
Review medical documentation to adjudicate leaves in compliance with leave plans, federal and state laws, and benefit plans.
Critically assess and adjust case management plans to meet changing employee needs.
Troubleshoot issues, address sensitive situations, and facilitate smooth return-to-work and ramp-back plans.
Collaborate with internal stakeholders, including HR, Benefits, and Payroll, to ensure seamless case management.
Requirements:
Bachelor's degree in Business, HR, or a related field, or High school or equivalent.
2+ years of experience in customer service, Human Resource management, or Case management/Leave & Disability management.
Intermediate proficiency in MS Word, Excel, and Outlook.
Preferred Qualifications:
Basic US legislation Leave of Absence, Disability, and/or Accommodations knowledge (ADA/ADAAA and FMLA).
Critical thinking and problem-solving skills.
Strong communication and relationship-building skills.
Prior Leave and/or Accommodations experience.
What We Offer:
Competitive salary.
Remote work opportunity.
Immediate openings available.
Opportunity to work with a talented team and make a meaningful impact.
Apply Now
Apply Now
Join Amazon's Disability & Leave Services (DLS) team as a Disability & Leave Services Case Manager and make a meaningful impact on the lives of our employees and their families. As a highly skilled case management professional, you will provide exceptional support to employees navigating leave of absence and disability life events. This is a unique opportunity to work with a talented team and contribute to building a best-in-class professional services program.
Key Responsibilities:
Serve as a single point of contact for employees throughout their leave of absence or disability event, providing holistic case management services and support.
Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees.
Review medical documentation to adjudicate leaves in compliance with leave plans, federal and state laws, and benefit plans.
Critically assess and adjust case management plans to meet changing employee needs.
Troubleshoot issues, address sensitive situations, and facilitate smooth return-to-work and ramp-back plans.
Collaborate with internal stakeholders, including HR, Benefits, and Payroll, to ensure seamless case management.
Requirements:
Bachelor's degree in Business, HR, or a related field, or High school or equivalent.
2+ years of experience in customer service, Human Resource management, or Case management/Leave & Disability management.
Intermediate proficiency in MS Word, Excel, and Outlook.
Preferred Qualifications:
Basic US legislation Leave of Absence, Disability, and/or Accommodations knowledge (ADA/ADAAA and FMLA).
Critical thinking and problem-solving skills.
Strong communication and relationship-building skills.
Prior Leave and/or Accommodations experience.
What We Offer:
Competitive salary.
Remote work opportunity.
Immediate openings available.
Opportunity to work with a talented team and make a meaningful impact.
Apply Now
Apply Now